Postsnap Reviews

Name: Postsnap
Address: Wilson House, 2 Lorne Park Road, Bournemouth, Bournemouth
Rating: 4.96

5.0 Rating 462 Reviews

99 %

of reviewers recommend Postsnap

Company Reviews

Questions

Metrics

5.0

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Location:

Wilson House, 2 Lorne Park Road,
Bournemouth
Bournemouth
BH1 1JN

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Postsnap 5 star review on 24th April 2025

Emma

Postsnap 1 star review on 18th April 2025

Ben

Postsnap 5 star review on 22nd February 2025

Rachael

Price_selfbuild_journey

Postsnap 5 star review on 21st February 2025

Catherine

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely high quality photo prints and excellent customer service. My photo order had significant sentimental value. An email and phone call from the company regarding my order, with helpful suggestions, resulted in a fabulous photo finish. I'll definitely be a returning customer.”

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Posted 11 hours ago

“Ordered photos of my dad for a locket and they were perfect. Arrived in their own tiny box and quality was excellent. Thank you very much. Will order again :)”

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Posted 14 hours ago

“High quality pictures will order again thank you”

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Posted 20 hours ago

“Good service, excellent quality”

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Posted 2 days ago

“I regularly use postsnap for sending postcards, the speed they arrive and and quality of the postcards is brilliant. I also send cards when required and I am so pleased to hear that the selection of sizes being offered is growing. I even find the app easy to use which is good news for an 'older user' like me!!”

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Posted 3 days ago

“Customer services is inflexible and the lowest level I ever seen, unfortunately.”

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Posted 3 days ago

“Anna from postsnap went above and beyond! She contacted me to check my order and I’m glad she did. I’ve ordered twice now and I’ll be ordering again. Thank you!”

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Posted 5 days ago

“Wow. I've just received my order of high quality prints, in all the sizes I'd asked for (I struggled to find places that offered A4 prints AND normal sized photo prints) and it's hardly been 24 hours since I placed the order. Not only am I impressed with the choice, efficiency and quality of this service but I also got an email after placing my order to check I was happy with them before going ahead with printing. They'd spotted that I had a mix of gloss and matt prints - something I hadn't intended. This observation and quick check-in email allowed me to correct that and still the order arrived only 24 hours later. I'm so impressed and happy! Will be using again.”

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Posted 5 days ago

“Ordered 10 retro prints a week ago and got them delivered today. All my pictures look incredible, as if I was viewing them from my phone! Can't wait to add these photos to my album!”

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Posted 6 days ago

“Good morning quality photo, quick delivery”

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Posted 1 week ago

“Photos arrived in good time. Very efficient service. Thank you”

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Posted 1 week ago

“I ordered 3 photos from postsnap, they were all poor in quality (overly dark images). I complained and was told (after some poor customer service) that I could return the photos for a refund. I did this and then I went on a 7-week ordeal where they refused to refund me. This was despite me sending Post Snap the photos as per the returns policy directed to me in an email. I was referred to the CEO Stephen Homer, who I found to be uninformed and belligerent. After all, it was his staff that directed me to claim a refund for the poor quality prints. In the end I was forced to raise a dispute via PayPal. They reviewed the case and obviously sided with me because I uploaded the email chain as evidence. Poor prints, terrible customer service. They literally tried to steal my money!”

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Posted 1 week ago

“My beautiful dog crossed the rainbow bridge 2 weeks ago. And I wanted some large photos of her. I uploaded 5 was very easy. Ordered them and within a few days they arrived. I'm very pleased with the quality and price. Highly recommended. Thank you.”

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Posted 2 weeks ago

“I was looking everywhere for 10x10 photos then I came across Postsnap. Who did an amazing job at printing our photos at the size we wanted but also the quality is amazing. I will definitely be using again and would recommend to others”

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Posted 2 weeks ago

“So beautiful my photo of my Grandma who passed away in January... Thank you much”

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Posted 2 weeks ago

“The photos arrived quickly and they all looked great! Very easy process!”

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Posted 2 weeks ago

“I’m really happy with the prints thank you ! I wasn’t expecting them to be brilliant as the resolution wasn’t great as they were took on my phone and enlarged them to 10x10 but really impressed with them !! They look fab Will definitely be ordering again !! Customer service is amazing too !”

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Posted 2 weeks ago

“I used the custom photo size order on the Postsnap website and I'm very happy with the result! The photos came out in great quality and the matt paper used has a great look to it.”

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Posted 2 weeks ago

“Quick service and excellent quality! I would definitely use them again.”

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Posted 2 weeks ago

“Really impressed with the quality of the product and the personalised customer service - the team reached out to check i was happy with each print before confirming the order.”

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Posted 2 weeks ago

Postsnap is rated 5.0 based on 462 reviews