“The shelves that once were full of all kinds of bird feed are now filled with plastic boxes and nothing else. The embarrassing look on your poor staffs faces when they return shaking their heads after searching the stock room for my starving wild birds peanuts.”
“Cheap enough but be very careful with BB dates etc within the food items as many will be out of date. Also, do not rely on them having the same products on a regular basis. This is so annoying. This company needs a good shakeup at the very top.”
“If I could give no stars I would!!! Their almost complete lack of customer service means that I really have to force myself to shop there. I picked 2 items off their clearance shelf (expecting them to be cheaper), however when I eventually got to the check out (queue much too long (- less staff, more profit I suppose) the cash-out operator tried to charge me the full price (as if they were new). I was disgusted, distressed and felt cheated. Should PS reply to this the please ensure I either get a name or extension.
ps I notice their prices are now rising (more profit?) and for some items it is better to shop at Sainsbury or Tesco. Poundstretcher are rubbish and they sell rubbish.”
“Not even one. I finished working at the Yarmouth Fuller's hill store in April. I've been owed 43 hours of pay worked...only received 8. Tried numerous occasions to call them to sort this matter out only to be put on voicemail... pointless task. Even been in store to ask the manager to sort this matter out..only to be brushed away.. disgusting behaviour.... disgusting company”
“The store in Dover town centre selling out of date food items. Tins of Fox's Chocolatey selection. Nowhere on the tin is there a BB date, even though the wrapping says there should be. Where has it gone?”
“The store in Charlton Green, Dover, Kent, sells out of date food stock. Inspite of writing to their CEO, aziz.tayub@poundstretcher.co.uk nothing whatsoever has been done. Not only that but he didn't even have the courtesy to reply. That's okay because I am now taking it up with trading standards. To be sure this is a nasty company and all dates need to be checked. Not just for BB dates but for completely out of date stock. It is odd because their other Dover store in Biggin Street is a pleasure to shop in. Nobody ever seems to be happy in the first one.”
“Tried to get refund after being overcharged for bird feeder. Unpleasant and unhelpful member of staff (West Auckland branch) refused saying she needed to see bird feeder. Hubby said it is in the garden with birds hanging from it...feeding.”
“I live in Syston. New store is OK. Employees are great except for today. I understand the store closes at 4pm on Sundays. I stopped in at 3:50 and a young girl sees me walking up and locks the door. Then says through the door.. "oh, I've locked it". Proceeds to walk away. I will never shop there again.”
“I bought two small Hyundai heaters from this store around christmas time, both were meant to have trip switches, in the time it took for me to leave the room and boil a kettle my living room was ablaze, i have been into the store several times who have'nt managed to contact their bosses, I have tried e-mailing, had no replies have tried phoning several times leaving messages as there is never anyone in the office,i am now having to replace my carpet. my rugs, and a wooden wall unit,this is a disgrace am a carer for a gulf war veteran, and can ill afford this extra expense,the staff were lovely and very concerned for my welfare”
“Beware of this company. Went into the Dover, Kent, one today and bought a twin pack of Mr Kipling sticky toffee puddings which were well over three months past their BB date. No mention of this company selling out of date stock anywhere. So what you need to ask yourself is....is it company policy or is it a local problem. Lots of past BB dates are okay to eat, but you must state they are out of date surely, if by this much.”
