“Last Saturday I popped into their store on London rd, Brighton for sniffle tablets. Lights on, A board in pavement, I entered the store, made my way to the meds aisle, started browsing when a youngish girl approached me and politely advised me they're close! I duly made my way back to exit doors which was locked, cleaner looked at me amazed, called out to back of store, a lady appeared, immediately said; "where you come from? We've been closed 30 minutes, don't you know that?"
I replied; "Obviously not" and started to explain what occurred when she abruptly and rudely retorted; "I should be checking your rucksack" to which I obligedly replied; "no problem" and started removing my rucksack from my back, when she realised her threat had backfired, she relented and started mumbling "in this instance, you can go" as if shes doing me a favour.
As I've worked in retail during uni days, knowing how desperate shop staff wants to get away after closing times especially on Saturdays, I insisted, she should check my bag to be absolutely sure I've not nicked anything, and beckoned both of them to follow me to the counter by the tills so that I can empty my entire used sweaty gym kit for her to enjoy!
Well, now she's trying to persuade me her "threatening" search is not necessary!
The cleaner, realising my double bluff politely apologised humbly.
Next time high street shops takes the easy option and blame online options for decrease business should perhaps look into their own attitudes why shoppers prefer more "non human contact" forms of shopping.
I for one will NOT be using this store and most probably boycotting this chain henceforth.”
“To be fair they have now put all their out of date bb items in a very prominent place. Store still a bit scruffy but staff are lovely. Must have been my email.”
