“Needed a replacement Li-ion 1865 battery to keep my cordless screw driver from becoming e-waste.
Tenergy POWER was the only source I found that included an option to include spot welded tabs for hard-wired applications.
Ordering was easy and shipping was quick (with USPS tracking); now only the old weak battery has to go to the recycling center!”
“I've been using rechargeables for twenty five years! Tenergy batteries are the best!! The chargers take less time! I'm so disappointed in big box stores! I'd campaign for you, Tenergy!!!”
“THE PRODUCT IS GREAT. IT ALWAYS WORKS. WHAT WOULD BE REALLY NICE IS IF I COULD GET THE PRODUCT IS LESS THAN A WEEK WITHOUT PAYING MORE IN FREIGHT THAN THE PRODUCT IS WORTH. IS THERE A REP IN THE MIDWEST THAT WOULD HELP GET THE PRODCUT FASTER? OTHERE OPTIONS?
THANKS”
“I run a vintage camera shop and I trust Tenergy POWER to deliver high-quality batteries for my customers. I never have to wonder if the batteries I get wll be old or not hold a charge anymore. Everything from Tenergy POWER has been very high quality.”
“The batteries and charger arrived on time and well packaged. All the batteries topped up quickly. Looking forward to not having to buy disposable alkalines.”
Hello,
Thank you for your feedback.
Unfortunately due to weather issues, some orders/shipping carriers may experience delays beyond the standard delivery times. This is not typical for our shipping process, and we sincerely apologize for any inconvenience this may cause.
To provide clarity, here’s our standard shipping timeline:
Order Processing: 1-2 business days
Standard Shipping Time: Up to 3-7 business days (excludes weekends)
Please do allow a few more days for the delivery to be completed. If you still did not receive the package, please do send us an email, and we can further assist you.
We encourage customers to contact us at any time. Please contact our Support Team that can be emailed at service@tenergy.com.
Kind Regards,
Tenergy Support Team
“I placed my order on 2/14. It's 2/22 now and the tracking isn't updating so I have no idea where my order is. If you are in a hurry buy elsewhere. :(”
Hello,
Thank you for your feedback.
Unfortunately due to weather issues, some orders/shipping carriers may experience delays beyond the standard delivery times. This is not typical for our shipping process, and we sincerely apologize for any inconvenience this may cause.
After reviewing our email records, we see that one of our representatives reached out to you in regards to the order.
If you still did not receive the package soon, please contact us and we can further assist.
Kind Regards,
Tenergy Support Team
“The shipping was supposed to take 3-7 business days, but it's now the 7th business day, and USPS tracking still says 'Shipment Received, Package Acceptance Pending.' Disappointed with the delay.”
Hello,
Thank you for your feedback.
Unfortunately due to weather issues, some orders/shipping carriers may experience delays beyond the standard delivery times. This is not typical for our shipping process, and we sincerely apologize for any inconvenience this may cause.
To provide clarity, here’s our standard shipping timeline:
Order Processing: 1-2 business days
Standard Shipping Time: Up to 3-7 business days (excludes weekends)
After reviewing your order, we see that the order was shipped out on the next business day and was delivered on February 22nd.
If you need further assistance, please contact our Support Team that can be emailed at service@tenergy.com.
Kind Regards,
Tenergy Support Team
