Powerhouse Fitness Reviews

"Bought a rowing machine, stationary bicycle, weight bench machine, chin up bar and another 8-9 smaller pieces.\r\nBench press, bicycle machine and rowing machine all had issues. \r\nThe rowing machine the display screen was faulty when I received the product. The bicycle machine has a lot of vibration causing concern for long uses as well as the stickers which had been peeled off from the bike body, and the bench machine had issues with the seat not fitting on. 10 days after reporting the issue with photos to about 5 different people they are contacting me asking what the issue with my bench machine is and constantly being lied to and lead on with incorrect information only to receive another phone coals few days later and back to square 1 someone asking me what\u2019s the issue with my bench machine. \r\nThe chin up bar was crushed on 1 end when I had received it. All these things required relaxing with terrible service and misleading from their head office. Dominic and Georgie had tried to help me and are awesome people to deal with however issues like this is out of their control and regardless of their great customer service, they could not help me as they are not the customer care team. \r\nOverall I would never purchase anything from powerhouse fitness ever again and I definitely do NOT RECOMMEND them to any body."

"Bought a rowing machine, stationary bicycle, weight bench machine, chin up bar and another 8-9 smaller pieces.\r\nBench press, bicycle machine and rowing machine all had issues. \r\nThe rowing machine the display screen was faulty when I received the product. The bicycle machine has a lot of vibration causing concern for long uses as well as the stickers which had been peeled off from the bike body, and the bench machine had issues with the seat not fitting on. 10 days after reporting the issue with photos to about 5 different people they are contacting me asking what the issue with my bench machine is and constantly being lied to and lead on with incorrect information only to receive another phone coals few days later and back to square 1 someone asking me what\u2019s the issue with my bench machine. \r\nThe chin up bar was crushed on 1 end when I had received it. All these things required relaxing with terrible service and misleading from their head office. Dominic and Georgie had tried to help me and are awesome people to deal with however issues like this is out of their control and regardless of their great customer service, they could not help me as they are not the customer care team. \r\nOverall I would never purchase anything from powerhouse fitness ever again and I definitely do NOT RECOMMEND them to any body."

"Bought a rowing machine, stationary bicycle, weight bench machine, chin up bar and another 8-9 smaller pieces.\r\nBench press, bicycle machine and rowing machine all had issues. \r\nThe rowing machine the display screen was faulty when I received the product. The bicycle machine has a lot of vibration causing concern for long uses as well as the stickers which had been peeled off from the bike body, and the bench machine had issues with the seat not fitting on. 10 days after reporting the issue with photos to about 5 different people they are contacting me asking what the issue with my bench machine is and constantly being lied to and lead on with incorrect information only to receive another phone coals few days later and back to square 1 someone asking me what\u2019s the issue with my bench machine. \r\nThe chin up bar was crushed on 1 end when I had received it. All these things required relaxing with terrible service and misleading from their head office. Dominic and Georgie had tried to help me and are awesome people to deal with however issues like this is out of their control and regardless of their great customer service, they could not help me as they are not the customer care team. \r\nOverall I would never purchase anything from powerhouse fitness ever again and I definitely do NOT RECOMMEND them to any body."

"Bought a rowing machine, stationary bicycle, weight bench machine, chin up bar and another 8-9 smaller pieces.\r\nBench press, bicycle machine and rowing machine all had issues. \r\nThe rowing machine the display screen was faulty when I received the product. The bicycle machine has a lot of vibration causing concern for long uses as well as the stickers which had been peeled off from the bike body, and the bench machine had issues with the seat not fitting on. 10 days after reporting the issue with photos to about 5 different people they are contacting me asking what the issue with my bench machine is and constantly being lied to and lead on with incorrect information only to receive another phone coals few days later and back to square 1 someone asking me what\u2019s the issue with my bench machine. \r\nThe chin up bar was crushed on 1 end when I had received it. All these things required relaxing with terrible service and misleading from their head office. Dominic and Georgie had tried to help me and are awesome people to deal with however issues like this is out of their control and regardless of their great customer service, they could not help me as they are not the customer care team. \r\nOverall I would never purchase anything from powerhouse fitness ever again and I definitely do NOT RECOMMEND them to any body."

"Dishonest and completely inept staff, half my order was damaged in transit. I had to chase and chase to find out why. Was then told replacement item would be dispatched in 48 hours. ZIP. nothing. lie and lie. its embarrassing how dishonest and useless this business is. "

"My son has been emailing for weeks to get a refund and collection of exercise bike which is completely broken. It is now sitting on the landing of his block of flats, bubble wrapped and with a notice for the company. He has since moved. No customer service!!!! Take people's money \u00a3300 and take no further responsibility."