“I thought that this would be a great company to work with, but their support is nonexistent. I left three emails regarding questions on my order and on peptides over two weeks and never heard anything. I’ll find another company if this is how Support is. It shouldn’t be th this difficult to get an answer from the company, especially with how many viable options are out there for peptides”
Hi Sean,
Thank you for leaving a review.
We sincerely apologize for the frustration you’ve experienced. After checking our records, it appears we haven’t received any emails from the email address used to leave this review, which is why we were unaware of your concerns. This is certainly not the level of support we aim to provide, and we truly regret the inconvenience this has caused.
Someone from our support team will be reaching out to you directly as soon as possible to provide assistance, answer all your questions, and ensure your experience with us improves.
We appreciate your understanding!
Best,
Power Peptides Team
“I paid twice as much for 3 vails of 5mg semaglutide. With direct peptides I would have paid for x2 10 mg 1/2 of what I paid with you company. I am very upset I ordered.”
Hi Robin,
Thank you for sharing your concerns with us, and I’m very sorry to hear about your disappointment. We never want any customer to feel they didn’t receive fair value. Pricing can differ between companies for a variety of reasons, such as formulation, sourcing, and quality standards.
We appreciate your feedback.
Best,
Power Peptides Team
Hi Al,
Thank you for taking the time to leave a review.
According to our records, your order was marked as delivered on July 5th. However, we completely understand how frustrating it can be when a package doesn’t arrive as expected.
We sincerely apologize for the delay, which was impacted by high demand and the holiday schedule. Your feedback is truly appreciated and helps us continue improving our delivery processes.
Best,
Power Peptides Team
Hi there,
Thank you for your feedback. We sincerely apologize for the delay in shipping your order. We understand your frustration and want to assure you that Power Peptides is a legitimate business.
Your product has now been delivered, and we appreciate your patience throughout this process. If you have any further questions or concerns, please don’t hesitate to reach out, we’re here to help.
Best,
Power Peptides Team
Hi Clayton,
Thank you for your feedback.
We sincerely apologize for the delay and the missing tracking information. This is not the level of service we strive to provide, and we are actively working to improve it. Your order is currently on its way and should arrive shortly. We appreciate your patience and understanding, and please feel free to reach out if you have any further questions or need assistance.
Best,
Power Peptides Team
Hi Daniel,
Thank you for your feedback. We're sorry to hear your order was delayed, and we truly understand how disappointing that can be. We’ve checked and can confirm that your items have now been delivered.
If you need further assistance, please don’t hesitate to reach out, we’re here to help. Thank you for your patience and for giving us the opportunity to make it right.
Best,
Power Peptides Team
“Very disappointed. Packaging and delivery was terrible and not like the website describes. Any assistance after purchase is nonexistent. SME are not employed. They have positioned themselves as a research company but they refuse to answer any questions.i won’t even use them again and I am considering stopping payment or back charging Power Peptides.”
Hi there,
Thank you for leaving a review. We’re very sorry to hear about your experience and truly regret that we did not meet your expectations. Your feedback is important, and we take it seriously.
Regarding your concerns with packaging and delivery, we understand how frustrating that can be. We are actively reviewing our logistics process to prevent such issues in the future. We also apologize if our post-purchase support felt lacking, we aim to assist all our customers as best we can within the scope of our services.
Please note that all of our products are intended strictly for research purposes only, as clearly stated on our website and product listings. Due to regulatory and ethical guidelines, we cannot provide specific usage instructions or guidance beyond what is allowed for research purposes.
However, we do our best to support researchers by offering peer-reviewed scientific references and relevant sources of information that may assist in their independent research. If there was any confusion about this, we’d be happy to point you toward the materials provided.
Please feel free to reach out to our team at help@powerpeptides.com if you have any additional questions about our products and we’ll be glad to assist.
Best,
Power Peptides Team
Hi Jimmy,
Thank you for taking the time to leave a review. We’re truly sorry to hear that your experience did not meet your expectations.
After carefully reviewing your order, we can confirm that the complete bundle you requested was sent, although it was packaged in separate vials to ensure flexibility and ease of handling.
If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. They’ll be happy to assist you.
Best,
Power Peptides Team
Hi Mike,
Thank you for your review.
At Power Peptides we strive to provide high quality products and we're sorry that they did not meet your expectations.
For any questions regarding your specific products, please feel free to email us at help@powerpeptides.com.
We have passed your feedback on to our team.
Best,
Power Peptides Team
Hi there,
Thank you for taking the time to leave a review. We’re truly sorry to hear that your experience with our products did not meet your expectations.
If you have any questions regarding our products don’t hesitate to email our customer support team at help@powerpeptides.com. They’ll be happy to assist you.
Best,
Power Peptides Team
“I received my order it has no dilution guidelines the vila provided is not big enough to hold the proper amount of dilution so this was a total rip off just wasted a bunch of money awesome!!”
Hi there,
Thank you for your review.
We're sorry to hear you weren't satisfied with the order. As we are not medical professionals or a pharmaceutical company, we are unable to provide specific advice on the use of the products.
For any questions please feel free to email us at help@powerpeptides.com and our team can recommend several excellent sources of information that you might find helpful for your research.
We appreciate your feedback.
Best,
Power Peptides Team
Hi Steven,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and regret any inconvenience caused.
Please be assured that a member of our customer support team has reached out to you via email to offer further assistance.
Best,
Power Peptides Team
“I have enjoyed the shots, but would love to switch to the nasal spray. Is there any less of a dose by going to nasal, and what amount of fluid do I mix in the vial and compound? I’m hoping you will please respond.
John Neel”
English