“I don’t know if Power Tool World has been taken over. But the quality of their service has gone down hill. Iv been buying from them for 14-15 year without any problems till now. They advertise next day delivery but don’t have a next day delivery service. Their next day is they will get it ready to send out the next day.
When your needing a item and expecting it for it not to turn up meaning you have lost a day your never going to get back”
“really bad costumer service, bought a strimmer from them, box came in damaged with missing parts of the tool, been advised that I'll only get a replacement after I send the tool back to them, so would take another week or so to get another one! this is the last time when I'm using this company!! obviously customer is the last thing they have in mind! well done 👏”
“Super easy to order, was hard to get hold of this Makita extended hedge trimmer, so we were happy we found it for one of the best prices with a decent, legit site!
2 day delivery”
“I have great experience with this company they go out of the way to help customers out.
They have price matched for me but I'd rather give my trade to PTW than anybody else if you have any questions when you ring them up they will answer them about product or tool you are intend on buying it pays to ask.
Despatch is perfect next day free for shopping over £50 this is what I call great customer service all way round keep up the good work Power Tool World AAAAAA******”
