Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,480 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't know how good this twin buggies is because they have none in stock!! Don't even have any of the 12 colours available. have to wait 3 weeks for it. Why advertise when you have none? Very poor pram centre!”

Helpful Report

Posted 9 years ago

HI Deborah, Thank you for taking the time to review our service. I sincerely apologise that you are unhappy. Our website allows customers to place orders on a preorder basis. As you can see on our terms and conditions on section 3. We do strive to make all of our customers happy and i sincerely apologise if we have failed to do this. If you have any questions please do not hesitate to contact us on Natalie@pramcentre.co.uk or sales@pramcentre.co.uk Best wishes, Natasha

Posted 9 years ago

“I order a baby walker and it was reasonably priced and came extremely quick. The item is great quality and my baby love it. Will definitely purchase from pram centre again.”

Helpful Report

Posted 9 years ago

HI Leannjade, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“I found the item (uppababy g-luxe SEBBY colour) just on few websides and just this web had it in stock! So im very happy. But then i had problem with my delivery address. To figure it out (more to understand) what i did fill in wrong was very long email session and then the lady who was dealing with me could not change my delivery address (make the same as billing one) so I needed to cancel my order and to do it again. Its not big deal, but its first time when it took all day emailing to figure it out and just next day i decided to cancel and do iit again. So customer service could be more direct and more flexible.”

Helpful Report

Posted 9 years ago

Hi Ruta, Thank you for taking the time to review our service. I apologise that it had taken so long for you to get an answer on what to do about your delivery address. I hope that everything has been amended now and that you will be happy with your purchase. We strive to make all of our customers happy! If you have any further questions please do not hesitate to contact us natalie@pramcentre.co.uk or sales@pramcentre.co.uk Best Wishes, Natasha

Posted 9 years ago

“Fab! Gonna order a 2nd car seat for my other car. Baby loves it. :-)”

Helpful Report

Posted 9 years ago

Hi Dawn, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Excellent communication! Quick despatch! Received a text message the day before delivery and also one on the day of delivery with a one hour delivery slot.”

Helpful Report

Posted 9 years ago

Hi Marissa, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Never will order from this website again. They don't have item in stock but on the website it shows as in stock. I ordered and paid via PayPal , still waiting refund. Called a lots of times to customer service, no action”

Helpful Report

Posted 9 years ago

Hi Satzhan, Thank you for taking the time to review our service. I am sorry to hear that you are unhappy with our service. We do strive to make all of our customers happy. I sincerely apologise that we were unable to fulfill your order. Unfortunately our website does not notify you if a product is out of stock and allows you place an order on a preorder basis. This is something we will be changing on our new website. If you have any questions please do not hesitate to contact us on natalie@pramcentre.co.uk or sales@pramcentre.co.uk. I sincerely apologise again. Kind Regards, Natasha

Posted 9 years ago

“Very quick to order but got a call a day later saying not in stock so refunded money or wait for 3 weeks for delivery. Needed it this week.”

Helpful Report

Posted 9 years ago

Hi Natalie, Thank you for taking the time to review our service. I am sorry that we could not fulfill your order at the this moment in time. We try to make all of our customers happy. I sincerely apologise for any inconvenience caused. If you have any questions please do not hesitate to contact us at natalie@pramcentre.co.uk or sales@pramcentre.co.uk. Best Wishes, Natasha

Posted 9 years ago

“I brought two item got them within 2 days so Very fast delivery, item we're wonderful described well, Will be ordering again :) Very recommended to anyone who need baby items! Cheap and very good quality. ??????????????”

Helpful Report

Posted 9 years ago

Hi Louise, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Nice price, quickly delivery”

Helpful Report

Posted 9 years ago

Hi Natalie, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Items as described, very quick delivery.”

Helpful Report

Posted 9 years ago

Hi Emma, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“I was left a voicemail saying the car seat I had ordered was out of stock; however when I returned the call I was informed they had located one and would send it next day. It arrived promptly as per the interlink alerts.”

Helpful Report

Posted 9 years ago

Hi Catherine, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Great product at really good competitive price! Looks great and arrived within 2 days and received a text on the morning with exact time it was coming. Will definitely recommend the website and will be ordering off it again :)”

Helpful Report

Posted 9 years ago

Hi Chelsey, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natalie x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1

Posted 9 years ago

“Excellent service. Ordered a child's car seat (at a very good price) online on Sunday evening and received it on Tuesday morning. Just brilliant!”

Helpful Report

Posted 9 years ago

Hi Trevor, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natalie x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1

Posted 9 years ago

“On Sunday morning I purchased a Winne the Pooh pram bag. Online there was no mention that this product was not in stock. Where as on Monday morning I received a phone call telling me that there was no bags in stock and it will be two weeks until more stock arrives. Lucky this bag is for my sister who isn't due for another three weeks however I believe that the website shold make it very clear to the customer when a product is not in stock.”

Helpful Report

Posted 9 years ago

Hi Chloe, Thank you for taking the time to review our service. I am sorry to hear that you are unhappy, im afraid our website does allow a preorder service as we can still order items into the store. I do apologise again for the inconvenience. If you have any questions please do not hesitate to contact us natalie@pramcentre.co.uk or sales@pramcentre.co.uk Best wishes, Natasha

Posted 9 years ago

“I ordered a car seat which showed in stock on the website only to be emailed a day later saying it was sold out”

Helpful Report

Posted 9 years ago

Hi Arlene, Thank you for taking the time to review our service. I do apologise that we were unable to fulfil your order at this time. I am sorry to hear that you are unhappy, im afraid our website does allow a preorder service as we can still order items into the store. I do apologise again for the inconvenience. If you have any questions please do not hesitate to contact us natalie@pramcentre.co.uk or sales@pramcentre.co.uk Best wishes, Natasha

Posted 9 years ago

“Great service & great price. I would use this company again. They keep you informed at all times what is happening to your order right up until receipt. Car seat arrived in perfect condition.”

Helpful Report

Posted 9 years ago

Hi Lorraine, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Rapid delivery great prices”

Helpful Report

Posted 9 years ago

Hi Mary, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Over the moon with the service and the buggy Thank you”

Helpful Report

Posted 9 years ago

Hi Dale, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Very good service and fast delivery was tracked all the way”

Helpful Report

Posted 9 years ago

Hi Kathleen, Thank you for taking the time to review us , we love to hear from our customers ,especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Once again many thanks, Natasha x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc,1 D

Posted 9 years ago

“Told there was no stock after taking payment, no alternatives and refund offered. What a shambles. Ordered same item from different retailer on same day and received next day!”

Helpful Report

Posted 9 years ago

Hi Abigail, Thank you for taking the time to review our service. I am so sorry to hear that you did not receive great service and were not offered any alternatives. We do strive to make all of our customers happy. If you would like to discuss the matter further and see if there is anything else we can do for you please do not hesitate to contact us sales@pramcentre.co.uk or natalie@pramcentre.co.uk. I sincerely apologise again and look forward to hearing from you. Best wishes, Natasha

Posted 9 years ago

Pramcentre.co.uk is rated 4.3 based on 2,480 reviews