“
Customer service response is always through email. When the product ships it would be nice if you include tracking information so you know when it will arrive. Also production updates with time estimates. It took a full month for the swing to ship. Site says ships in 5-7 days. I am fine with my wait I just would have preferred more information during the process. In the end pleased with the product.
”
posted 1 week ago
- Cindy Drisaldi
“
Purchased a glider love seat package and a glider rocker. Great service and great quality.
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posted 4 weeks ago
- John
“
When order was shipped it arrived fairly quickly. (Via commercial delivery service). Rocking chair I ordered was a "some assembly required" Version & took a little less than an hour to assemble ( took my time to make sure I got it right first time. Instructions were adequate & helped . Hardware was good quality & correct count. Overall very impressed with purchase & wouldn't hesitate to order again (next assembly would be faster).
”
posted 1 month ago
- Robert
“
This furniture is extremely well made! Easy to assemble. All the parts were there! And the customer service I got to help me pick things out was excellent. Looking forward to buying more pieces.
”
posted 2 months ago
- Michele
“
Excellent quality. Excellent customer service. Will definitely purchase from this company again.
”
posted 2 months ago
- Joanne
“
Great quality tables. One of mines came with a defect but poly patio was able to get me a replacement. Good customer service especially
”
posted 2 months ago
- DESIREE KAUFFMAN
“
Love the product! We spent literally 1000s and this was still the most inexpensive place on the market with no taxes. Cant go wrong with permanent outdoor furniture. Definitely worth the investment! Great customer service. We bought a fire table and seating area, a complete dining set and a complete sitting area for under the deck. Pleased with all of it.
”
posted 2 months ago
- Rebecca Miller
“
The patio furniture I purchased is attractive and solidly build. I look forward to its use for years to come. The furniture is also very attractive in the teak finish.
I’d add that their Customer Service is top-notch!
”
posted 2 months ago
- DIANA
“
Customer service has always been super. The quality of the chairs I've bought have been very good.
”
posted 4 months ago
- Jan
“
Was a pleasure to work with ..Customer service was a dream to work with. I appreciated the emails, and phone calls to help answer my questions. Love the recliner I ordered!
”
posted 8 months ago
- Anonymous
