Premium Poly Patios Reviews

4.6 Rating 175 Reviews

A-

Happiness Grade

About Premium Poly Patios:

At Premium Poly Patios, we aim to provide an exceptional shopping experience from beginning to end. Since 1998, we have furnished hotels, resorts, nursing homes, college campuses, public parks, patios, decks, backyards, and poolsides with the finest recycled poly lumber furniture. Our selection features the highest quality POLYWOOD and poly lumber available in the outdoor patio furniture industry. We welcome you to browse through our store and discover the wide variety of POLYWOOD and poly lumber Adirondack chairs, rockers, benches, and settees, as well as our poly lumber dining tables, bistro tables, POLYWOOD and poly lumber chaise lounges, bar and bistro chairs, and much more. Should you have any questions, please do not hesitate to call our office; one of our knowledgeable poly furniture product specialists will be delighted to assist you in choosing the perfect recycled plastic furniture to enhance your outdoor space.

Visit Website

Phone:

877-904-1234

Email:

support@poly-lumber-furniture.com

Location:

251 Peaceful Cove Rd,\nFranklin

Premium Poly Patios have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

94.74%

Industry Average

“ Great experience working with Premium Poly Patios. From start to finish they were easy to deal with, delivered everything quickly and all at a great price. Our polywood dining set is a great addition to our new deck. Would highly recommend. ”

- ANDREW

“ Reasonable price and delivered in a reasonable time. ”

- Norman

“ It took a little while to get here, but it was worth the wait. Everything was packaged nicely, and you couldn’t beat the price. ”

- Keith Sagona

95.83%

Industry Average

“ Good service, delivery on time and everything went smoothly. ”

- Joseph Steiner

“ High quality. Delivery was fast and courteous. I ordered six chairs. One package was missing a piece, but the customer service was excellent and my missing piece was sent to my home within a week. I’d trust this company and purchase from them again. ”

- Becky

“ We love our set! It was not difficult to assemble and the chairs are so comfortable. The purchase to delivery was smooth. ”

- Susan

50.00%

Industry Average

“ My order was incorrectly delivered by UPS and Premium Poly Patios is not giving me my refund. They want me to wait until UPS pays the claim. VERY POOR !! I’ve NEVER seen a company handle and issue this way. I’ve emailed about it and have been ignored. ”

- JANIS

“ I bought a bottle of a cleaning product (to clean a bench I bought from THEM! It did not work AT ALL! They would NOT issue a refund. They wanted me to return the product at MY expense. They offered me a discount on a future purchase. With horrible customer service like that, why would I want to purchase anything from them again???? ”

- Maria LaFichi

“ A "here's a partial refund for your trouble" would have kept me happy and probably earned a repeat-purchase down the line. ”

- Anonymous

97.22%

Industry Average

“ Great patio set and great service ”

- Craig

“ Great service and excellent pricing. Shipping happened right within their expected time frame. I think we had the table delivered in just about 3 weeks total from when we ordered. Would absolutely buy from them again. ”

- Joe

“ Good service, delivery on time and everything went smoothly. ”

- Joseph Steiner

Premium Poly Patios Reviews

Price - Excellent

Delivery - Fast

Refunds - Average

Customer Service - Good