PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 677 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 5th June 2025

233

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products, but the website had several errors when trying to place my order. But I stuck with it because we absolutely love the shampoo and conditioner :)”

Helpful Report

Hi Anna Thank you for sticking with us and for taking the time to let us know! We are going to go through the site now and fix any glitches. We really appreciate the feedback. We are always trying to improve our customer experience and apologize for the errors.

“Very good! Love it!”

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Yay!

“Staff was so nice to help an elderly lady, who is not computer saavy, change the things she mistakenly ordered. Thank you for your time, help, and patience.”

Helpful Report

Hi Barb We love all our customers and are happy to help you any time you need! Hope you love Pride+Groom!

“I use Pride+Groom on my shedding Cocker Spaniel. Her coat shine and she smells so clean!”

Helpful Report

Hi Marcia Thanks for the great review!

“The products smell amazing and really work well. The brush is the best!!”

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Thanks Jennifer! We are so happy you like the products. And we agree!!

“There’s isn’t enough characters. Everything about Pride and Groom is absolutely amazing. For your pet and even you. Owners , Customer service , the shampoo and conditioner , and everything else there is and to come 😍😍”

Helpful Report

Hi Allie There aren't enough characters to say how much we love this review!!! Thank you for the love.

“Loved your products”

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Thanks Jayne! So happy you like our products

“Very good products my dog likes the shampoo very much”

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Thanks Teresa. We are so happy you dog is happy!!!

“I really love the conditioner . First of all it smelled wonderful! I gave my 2 poms baths and used conditioner leaving on them about 5 minutes before rinsing while giving them a massage and trying to work some knots out from behind my pups ears. They're coats were soft and shiny and very easy to comb out. The knots behind my puppy's ears did loosen up and I am still working them out. I am very pleased with the product and will definately order again.”

Helpful Report

Hi Lillian Thanks for the awesome review! We love happy customers. Follow us for deal, giveaways and other fun stuff.

“Love these products so much! The scents are amazing and I love how my dog’s coat looks after!”

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Thanks for the review Jessica and for being such a supporter since day one!! xxxxx - J

“We have been using the shampoos and absolutely love them. They smell like human shampoo and clean our pups wonderfully. Shawn”

Helpful Report

Shawn Thanks for the review. Many customers tell us they actually use the products on themselves as well. They are safe for humans s logo ahead if you like the smell!

“Thank you for a very prompt delivery. Everything was perfectly wrapped. Looks like I will be ordering more conditioner, all shampoos are followed by a conditioner. The scent is very pleasant and my clients love it, it appears we shall be dong business quite often. Thank you, Richard Paiz Barks and Purrs Pet Daycare and More Honolulu, Hawaii”

Helpful Report

Thanks Richard! So happy everything showed up well and you and your customers are pleased. That is what we like to hear!! We are so happy to be in business with you.

“We love the non-shedder shampoo and the conditioner. It makes our dogs’ hair amazingly soft!”

Helpful Report

Hi Alyssa We are so happy you love the Non Shedder + Conditioner. It really is the perfect combo for doodles and all other non-shedding doggies. Thanks for taking the time to review. Stay tuned for special holiday promos.

“Our granddog, Arlo, loves a bath and Pride & Groom takes the experience to the next level. He is so fluffy and soft afterwards. He is a mini goldendoodle, a non-shedder and a ball of curly fur. We are true believers in Pride & Groom products.”

PRIDE+GROOM 5 star review on 20th November 2022

Helpful Report

What a great review and adorable picture of Arlo!! I can feel and smell him from here!! Thank you for the support.

“Gave it originally as a gift. They loved it. So got more for the grand-pup for this Christmas again. He has developed allergies so got the sensitive shampoo and also tried the balm.”

Helpful Report

That's great! Hope you love the Balm as much as we do! Secret: We all use the Balm on ourselves too. Its great for cuticles, dry elbows, feet... Enough to shat!

“I have a poodle mix and the conditioner was fantastic at making his coat look as if I had sent him to the professionals for the day! Love love this product!”

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Hi Lorraine Thanks for the great review. So happy you like the products! Stay tuned for lots of holiday promos

“Leaves my babies hair soft n smelling so good for days”

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“My Nicholas, my groomer and me all love Pride and Groom. It is so nice, cleans so gently and the conditioner is yummy - and you really don't need much at all. He smells so great and his coat is so soft. Love this so much.”

Helpful Report

Hi Debra! Thanks for the great review. We love our groomers! If we don't sell directly to your groomer please connect us as we have special groomers programs. Thanks!

“brush is great. i have 2 poodles and they are high maintenance and the brush is perfect for them”

Helpful Report

Awesome! We are so happy you like the brush. Thanks for taking the time to tell us.

“Quality product, excellent price with excellent service. Quick delivery!”

Helpful Report

Hi Frank We are so happy you and your beauty love our products. Thank for the review and the picture!

PRIDE+GROOM is rated 4.7 based on 677 reviews