PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 680 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 12th June 2025

232

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rock House Frenchies is a HUGE fan of the Pride and Groom Shampoo (the waterless one too) and the new "Balm" - totally amazing! In our opinion the "Balm" beats any other produce (and there are LOTS) on the market for dry noses and paws and our "little beasts" aren't annoyed at all with the smell as they are many other products - definitely something to try!”

Helpful Report

Thanks Rock House Frenchies!!! We are so happy you like the Balm. We spent a long time researching and creating it and we agree - it beats everything else out there!! Thank you for the glowing review. xxxx

“I love using Pride and Groom, sensitive. I introduced my daughter to the brand and she loves it for her two dogs and 4 cats.”

Helpful Report

Thanks for sharing the love Mary Jo! Send us pictures!! xx

“Love the Pride and Groom products! They are awesome!”

Helpful Report

Thanks Megan! Welcome to the PG family. So happy to love our products as much as we do. Follow us and tag us so we can post your cute pooch! xx

“The Final Coat—more like the final conditioner you will ever need. This stuff is magic in a bottle. The scent is absolutely heavenly and it lasts forever! Forever meaning a few weeks minimum, which is much longer and better than any shampoo or conditioner we have tried before. Plus as packmembers we were sent a an awesome bonus gift that Tofu & Her Mutts all enjoy! Thank you again, P+G, you definitely have lifetime customers in us! 🖤”

Helpful Report

Wow thank you for the amazing review and the awesome picture of Tofu (or one of her mutts?) . She's so cute its crazy and that picture is perfection. Welcome to the Pride+Groom family. We love hearing from our customers whether it's good or bad but so much more fun when it's good! xxx Jane

“My sweet Sophie absolutely loves her Shedder shampoo, as well as the Proud fragrance spray. The fragrance of the shampoo lingers for days after her bath and elicits complements from everyone who greets her. We’re ordering more products: balm, wipes, dry shampoo and towel. Btw, stellar customer service from Pride and Groom. A glitch prevented my discount code from being applied to my order, but they, practically instantly(!), refunded my card with the discount! Fantastic!”

Helpful Report

Hi Sandra! Thanks for the amazing review. We are so happy you like our products. Sophie is gorgeous! Welcome to the PG family. Follow us for events, promos etc. And feel free to send any pictures. We love to post our PG fam. xxx

“I am a dog groomer and I won’t use any other line for shedding! It smells great! It cuts down the time! It is the BEST! And without dyes, etc.. the dogs don’t have any reactions. I can’t say enough!”

Helpful Report

This is the best review ever!!!! Thank you so much. We love our groomers and so happy you like our product. I hope you have seen our special groomers programs. Please follow us on social @pridegroomnyc and send us pictures so we can post your pooches. xx Jane

“It is the best shampoo! My Boston had dry itchy skin until I started using pride+groom. His coat is shiny and soft now, no more dry flakes. I wish I would have found this product sooner.”

Helpful Report

Hi Mary, Better late than never! Thanks for the amazing review. Welcome to the PG family. Send us a picture (tag us on insta or email) so we can post your babe. Oh and be sure to follow us so you don't miss out on new products, promos and fun give-aways. xx PG team

“I absolutely love the product. My dogs coat was so soft and clean. I love the ingredients used and trust them to be safe . Chloe smelt beautiful for days after her lovely bath. Very pleased to have found this product.”

Helpful Report

Thanks so much for the wonderful review! Welcome to the PG family. Follow us and send pictures so we can post Chloe!

“It’s the best! Less washes due to longer lasting smell. It doesn’t make her itch or mess with her eyes! I definitely recommend this product.”

Helpful Report

Thank Jenna! We are so happy you like it. Thanks for the adorable video!! Welcome to the P+G family.

“I love the smell. The conditioner is thick and creamy. Daisy loves it!”

Helpful Report

Hi Harold, Thank you for your review! Give Daisy lots of hugs and love from us !!!

“Love this shampoo, cleans well and the best part is the smell at the end.”

PRIDE+GROOM 5 star review on 7th September 2022

Helpful Report

So happy you like it! Thank you for the amazingly adorable photos. Welcome to the PG fam. Follow us for promotions and other fun stuff.

“Amazing my dog swims a lot in the river this shampoo is the only one we ever have purchased that has made him smell so good thanks I’m a fan forever so is my bear”

Helpful Report

Hi Debra, What a great review. Thanks so much! We are so happy you are a fan. He's soooo cute.

“This is not the first time I have purchased Pride and Groom nonshedding shampoo and conditioner. I love the smell of my dog after he has been bathed using these products and I also love how soft his hair feels. Another product that works really well is the towel.”

Helpful Report

“This is literally the best shampoo I've ever used. It gives such a body and luster to my hair I would recommend it to anybody.”

Helpful Report

I am DYING over this review. I know who you are and j'adore!!! xx Jane

“Really very happy with this product. People at the dog park were even smelling her and her coat is so soft and shiny.”

Helpful Report

Hi Jennifer Thanks for the review. So happy you like the product! Let us know if you want some samples to give to your dog friends in the park.

“Excellent products, excellent service.”

Helpful Report

Thanks Walter!! so happy you are happy

“I love the Sensitive Shampoo. My dog smells wonderful. And the aroma lasts. It is not just for an hour, the aroma lasts. I am very happy with my purchase. I also purchased the wipes so easy to wipe up my puppy between her bath.”

Helpful Report

Hi Mary, Thank you so much for the review. We are so happy you like our product. Stay tuned for more great things to come. Feel free to send us photos for us to post to our social media as we love our customers!

“I love this shampoo and conditioner for my dogs. My dogs have sensitivity to other shampoos and conditioners but they didn’t have a reaction with this one and I’m so happy!!”

Helpful Report

Thank you so much for the review. We love hearing that our sensitive formula really is sensitive!. Thanks for the photo of your adorable pooch.

“Loved it! My dog still smells good despite rolling in the grass for a good 15 minutes”

Helpful Report

Thank you Brenda!!! We really appreciate your review!

“Hands down, this is the best shampoo I’ve used on my non-shedding Havanese. It’s gentle, cleans perfectly and smells wonderful without too much sweetness. It also does not irritate my dog’s skin. The conditioner is also great.”

Helpful Report

Hi Sandra, Thank you so much for your review! Send us pictures and if you post tag us @pridegroomnyc ! We love to meet our furry customers!

PRIDE+GROOM is rated 4.7 based on 680 reviews