PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 676 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 4th May 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am revising my review. The company reached out to me and credited my account. They took the initiative before I had time to contact them. Not every company/brand resolves problems with integrity. Pride+Groom did. I am very impressed.”

Helpful Report

Hi Jennie I am so sorry to hear that! I just refunded you for the brush. Best, PG

“great product and fast shipping.”

Helpful Report

Thanks!

“I couldn’t really tell that the detangler helped with his tangles which weren’t severe.”

Helpful Report

Thanks for the feedback. We love hearing the good and the bad and the so so!

“My dog loves the brush and I love the spray! Great around!!”

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Thanks Peggy!!

“love the products, easy order, timely delivery”

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“Great product! Scent is amazing!”

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“EXCELLENT shampoo-conditioner- leave in !!! Must say 1st time I washed my Cavalier for the show ring , the judge kept placing his hands on my dog. I thought something was wrong. Then I realized how soft and smooth his coat was ! THANK YOU FOR THESE WONDERFUL PRODUCTS!!!!”

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“I love using the shampoo and conditioner on my 2 golden doodles. They seem to like it also Thank you Chevonne Duncan”

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“Just have to say how much I love these products. I just have a bath with the sensitive shampoo, conditioner, and leave in. The scent is ridiculously good, but they also leave my dog’s hair so shiny and soft. I didn’t think it’d make much difference, but it did! ♥️♥️”

Helpful Report

YAY!!!! thanks

“We liked everything but the cologne. The fragrance was not pleasant at all.”

Helpful Report

Thanks for the feedback. We are always trying to make our products better and really appreciate hearing what customers think.

“I am piloting a dog brushing service and have decided to feature your products. My clients are loving the “ leave-in“, The Balm and Proud for their weekly brushings. They are the perfect products for a Mid-Groom elevating the quality of my service. I feel confident in my pricing because I know I’m using the best quality of product for their dogs….and my 3 dogs absolutely agree! They love the products too. I even tried the leave in on my own hair! 2 thumbs up. 4 paws up!”

PRIDE+GROOM 5 star review on 30th August 2023

Helpful Report

OMG Thank you!!! Please let us know what we can do to help!

“I have a Goldendoodle and the non-shed shampoo and conditioner are the best! My dog smells great!”

Helpful Report

It really is THE DOODLE SHAMPOO!!!! Thanks

“The pride and groom, shampoo and conditioner are the best shampoo and conditioner I have ever used on dogs. They smell wonderful after their bath and everyone who pets comments on how soft their fur is.”

Helpful Report

Thanks Carol!! So happy you like our products

“We love all the products (I believe I ordered one of everything). My puppy is always so soft and smells amazing even days after a bath. The waterless shampoo is great for travel accidents and the spray is perfect in between baths. The wipes are great as well, I only wish they came in a slightly smaller size as my puppy is still very tiny but will still continue to purchase. I also wish the moisturizer came in a smaller size or maybe a lotion instead as it’s a little tricky to apply to a tiny nose. The quality and ingredients are great and we will be customers for life!”

Helpful Report

We are working on smaller sizes! Stay tuned.

“The leave in conditioner is fabulous! Really helps brushing my long haired dog”

Helpful Report

YAY!

“I love my foaming waterless shampoo! It keeps me fresh between baths and smells great. It's also super easy to use. Highly recommend!”

Helpful Report

We love to hear this!

“I ordered the shedding shampoo and the conditioner and it has Poppy smelling so good and leaving her insanely soft!”

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I feel like I can smell Poppy from here!

“Shampoo is doing the trick.”

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“After weeks of using the leave in conditioner my dog is still very soft and and smells good. I didn’t think I would like the fragrance but it is light and not overpowering.”

Helpful Report

We are so happy to hear that. We do not like an overpowering fragrance either!

“Only have used it once but both my dogs feel so silky soft! My lab smells good but my golden still had a smell about her after the bath. Used the detangle spray on the golden and it smelled so good! Still smell it day two and was super helpful in brushing her out after her bath. Very happy with my purchase!”

Helpful Report

Hi Darcy What a great review! We love happy customers. Xx Pride+Groom

PRIDE+GROOM is rated 4.7 based on 676 reviews