Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

Company Reviews

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Metrics

4.7

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

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“Very good after sales service. Prompt delivery and very competitive pricing.”

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Posted 7 years ago

“excellent service fast and reliable”

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Posted 7 years ago

“very good service keep up the good work”

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Posted 7 years ago

“I have not received my order.”

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Posted 7 years ago

Dear Christine, Thank you for your review. Upon looking at your order, I noticed there are notes to say that the address you gave is an old one, and my colleague contacted you on the 14/05/19 to try to resolve this issue? A member of our customer service team will contact you again today to discuss this with you further. Kind regards, Hannah

Posted 7 years ago

“This company and its products are first class and the service is excellent ,my two orders were delivered by post within 2 days from Jersey , and would recommend this company to anyone looking for excellent value for Ink Cartridges .”

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Posted 7 years ago

“Excellent prices, speedy delivery highly recommend”

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Posted 7 years ago

“easy to order & so far quick delivery.”

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Posted 7 years ago

“Excellent product, excellent price, excellent delivery. What's left to say.”

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Posted 7 years ago

“Ordered 7 May - received 8 May”

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Posted 7 years ago

“Very good service refunded for wrong order and replaced in 2 days Excellent”

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Posted 7 years ago

“Excellent service a quick on delivery”

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Posted 7 years ago

“I always buy Printer Basics, either directly or through Amazon, when cheaper.”

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Posted 7 years ago

“Very good service yet again - Can highly recommend . Customer Services dealt with a query I had quickly and efficiently .”

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Posted 7 years ago

“Arrived promptly and as per specification however my printer rejected it as non-compatible. I was contacted by them and a lovely operator explained how to fix the problem which was my printer and not the cartridge.”

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Posted 7 years ago

Good morning, Thank you for your review. I have looked at your order and can confirm that we have not received an email from me previously advising that you were having problems with the cartridge from us. A member of the team will be contacting you shortly. Best Wishes, Stephen, Customer Support

Posted 7 years ago

“Inks work well and prompt delivery”

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Posted 7 years ago

“Good company to deal with. Any problems are easily sorted out and refunds given. Good value for money products.”

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Posted 7 years ago

“Not as good as my previous purchase”

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Posted 7 years ago

Dear Edward, Thank you for your review. I am very sorry to read you are not totally happy with your recent purchase. We would like to help you with this issue, a member of our Customer Service Team will be in touch shortly. Kindest Regards, Simon

Posted 7 years ago

“Ordered black ink and a colour ink replacement cartridges. Unfortunately the colour ink cartridge did not work.”

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Posted 7 years ago

Good Morning, Thank you for your review. I am very sorry to read you have had a problem with the colour cartridge supplied. We would like to help you resolve this issue, a member of our Customer Service Team will be in touch shortly. Kindest Regards, Simon

Posted 7 years ago

“Great works fine in my printer, very pleased value”

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Posted 7 years ago

“Fast service excellent value.”

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Posted 7 years ago

Printer Basics is rated 4.7 based on 2,516 reviews