Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

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4.7

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service: well priced, superb on the telephone, a great comfort to know Printer Basics is there to keep me printing. rmjstone@talk21.com”

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Posted 9 years ago

“I am really pleased with this company and will keep on using them, I did show a friend what paper and card I used and she asked me to order for her, this item has arrived and I have given Pinter Basics details to her so she can now order her own, Would highly recommend this firm and prices are excellent and so is the quality.”

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Posted 9 years ago

“Very prompt delivery and well packaged”

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Posted 9 years ago

“both cartridges working well, thank you!”

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Posted 9 years ago

“speedy delivery, no problems, would recommend.”

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Posted 9 years ago

“Excellent product, good price, speedy service.”

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Posted 9 years ago

“Your prices are very reasonable compared with store prices for original HP cartridges, and your delivery is very prompt and painless. On a separate subject, my HP Photosmart printer has recently failed and I now have an HP Envy 4524. I don't quite understand why your 302XL cartridges are so much more expensive than your H339. Having had a printer failure I now have 5 unopened H339 cartridges which I no longer require. Can these be returned to you to offset future purchases?”

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Posted 9 years ago

“Very pleased will buy from you again. Thank you”

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Posted 9 years ago

“Excellent service with speedy delivery. No problems whatsoever. Thank you.”

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Posted 9 years ago

“First class service at a very good price, will use again.”

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Posted 9 years ago

“The quality of the product is very good, but if you have a problem with anything it is quickly resolved.”

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Posted 9 years ago

“Price, delivery and appearance are excellent, I haven't as yet installed them so can't coment on usage.”

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Posted 9 years ago

“Easy to order speedy delivery”

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Posted 9 years ago

“The original cartridges were purchased in 2014 as I had hoped to build up a supply, but the replacement cartridges that were also faulty were all supplied by you in March or Feb of this year. But no need to worry. I'll be back, Your service and compatible cartridges have always been good. Although a kind gesture of a free set of compatible cartridges would be appreciated. PM550.”

Helpful Report

Posted 9 years ago

Thank you for your review. I am sorry to hear that you have these problems with the cartridges supplied by us. I note that the problem cartridges were all purchased in late 2014 and that you have now ordered a new set today from us. We hope you find that the new set works perfectly but please do come back to us and let us know if you have any further problems with these. We are always here to assist you further if you need us. Best Wishes, PB

Posted 9 years ago

“With a printer that costs over £50 each time I have to replace ink, I was pleased to find this company. Several inks each time comes to about £16.00. However, I have found that the ink dries very quickly in the cartridge, if I am not printing every day. It shows that there is plenty of ink left, so I have to end up shaking the cartridge before printing. Also the quality of printing if copied if less than if I print directly from the lap top. Can cause a bit of frustration, but at such cheap prices, can't really complain can I.”

Helpful Report

Posted 9 years ago

We have been in contact with the customer and have sent replacement cartridges for them to try.

Posted 9 years ago

“I have had quite a few cartridges in the past from Printer Basics and can say that if I ever had a problem, which has been only a few times, Printer Basics have dealt with my problems efficiently and quickly. Communication has been excellent.”

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Posted 9 years ago

“The product was exactly what I was looking for and the service was good throughout.”

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Posted 9 years ago

“Printer inks keenly priced and arrived promptly.”

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Posted 9 years ago

“The first part of my order, ink cartridges, arrived quite quickly and posted through my letter box. The order was split in two... the black cartridges arrived first and the colour ones five days later... I called to query if I had ordered the incorrect items but reassured I hadn't and that the second parcel would arrive seperately. Thank you... It did and now printer is up and running again.”

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Posted 9 years ago

“Very responsive service, Their prices are VERY competetive, the products are good and the delivery time is excellent. I am so pleased that I heard about this company.”

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Posted 9 years ago

Printer Basics is rated 4.7 based on 2,516 reviews