Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

Company Reviews

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Metrics

4.7

Based on 2,516 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service as always, thank you”

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Posted 3 years ago

“Very pleased with the print cartridge. Good value for money and a quick delivery. Highly recommended”

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Posted 3 years ago

“Speedy delivery of items I had ordered.”

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Posted 3 years ago

“Service was very good , and the quality of goods was EXCELLENT”

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Posted 3 years ago

“Printer Basic’s customer service were excellent ..... With Covid-19 etc I had not expected a fast response to my email, however - Melanie in their Customer Service Dept replied immediately, checked a few details and was able to sort out my query very quickly ...... First Class !! - Customer Service ...... I have used Printer Basics Cartridges for many years, and have always found them to be good quality..... Would not hesitate to recommend them ......”

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Posted 3 years ago

“Thank you to Melanie who helped me with a problem when my printer would nor recognise the cartridge, she posted a replacement straight away and it worked fine great service thank you.”

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Posted 3 years ago

“Good products and excellent service but price are same compared to other vendor Please reduce your prices for more business.”

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Posted 3 years ago

Dear Syed, Thank you for your review. Please allow me to explain the reason behind the movement in price. The majority of our compatible cartridges are purchased from China As a result of the Corona Virus in Europe, the collection of empty cartridges, the main component used in manufacturing, has been severely impacted. The cost of empty cartridges in China have therefore increased by 40%. Labour costs in China have also increased, as the availability of factory workers has been impacted by lockdowns and restriction of movement after Chinese New Year. In addition to the above, we have received a 5% increase in postal costs with effect from February 1st. If you take these price increases and currency fluctuations into account, you will see that we have not passed all of them on to our customers. I am sure that once retail and supply chains revert to normal, that price increases in most consumer goods purchased from China will be similar to those that you have experienced with your cartridges. I hope that the above explanation will satisfy you, and you are reassured that we are trying to maintain the best prices and quality for our customers. Kind regards, Hannah

Posted 3 years ago

“quick delivery”

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Posted 3 years ago

“Excellent service, thank you! ⁷”

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Posted 3 years ago

“Would recommend”

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Posted 3 years ago

“Good product/service/delivery thank you”

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Posted 3 years ago

“Excellent service!!!”

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Posted 3 years ago

“Excellent service again thank you.”

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Posted 3 years ago

“Excellent product at a good price, plus a no quibble replacement guarantee should any item prove faulty, which has been honoured on the rare occasion an item has not functioned correctly. Very good customer service with quick responses to queries. Plus speedy delivery service. Recommended.”

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Posted 3 years ago

“Always accurate, prompt & economical, whether from my perspective, its Ink Cartridges or paper, but a greater selection of the latter would be appreciated. 70grm paper is adequate for the majority of people..”

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Posted 3 years ago

“Good range of products, good prices, prompt delivery”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“PERFECT ALL ROUND, THANK YOU.”

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Posted 3 years ago

“I have received an excellent service from Printer Basics for years and am pleased with the Prices and Delivery. I will not be looking for an alternative. Thank you. Janet M Walmsley-Heron”

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Posted 3 years ago

“Great easy site good price,service,delivery and product.”

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Posted 3 years ago

Printer Basics is rated 4.7 based on 2,516 reviews