Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

Company Reviews

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Metrics

4.7

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process easy to get what was needed, Came within 7 Days which included the Easter Break, Will order from the Company again”

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Posted 7 years ago

“Printer basics provided xlant product and good delivery times and good price i recommend this company .”

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Posted 7 years ago

“Good price, dleivered on time. Don't hassle to sell you more”

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Posted 7 years ago

“Reasonable price....prompt delivery”

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Posted 7 years ago

“Sent nearly empty cardridge. I printed 9 copies only.”

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Posted 7 years ago

Hi Gintaras, I am sorry to hear you are experiencing problems with the canon re-manufactured Canon PG-540XL Compatible High Capacity Black Ink Cartridge purchased from us. Canon printers have no way of looking inside the cartridge or detecting fresh ink. Instead the cartridge just monitors how many pages have been printed and the average page coverage since it was first installed into a printer. From this information your printer estimates the ink level of the cartridge and when it believes the ink cartridge is running low/empty will present you with the “Check Ink”, "Low ink" or a support code 1686 or 1688 message. As a result of this way of estimating ink levels, even an original Canon ink cartridge will almost certainly have some ink left when your printer warns you it is empty. Canon printers allows you to continue printing with a single button press and will usually give this prompt in a fairly sizable message once it detects that the cartridge may be empty. Simply hold down your printers STOP/RESET/RESUME button for five seconds and then release. Whilst the name with which the button is referred to may change, the symbol it is represented with will always remain the same. ( A circle with an upside down triangle inside). The cartridge should last as long if not longer than the original and we do guarantee this. Please let me know how you get on with the advice above. Remember we guarantee all of our products with our 100% no quibble guarantee. Therefore if you are not completely satisfied we are happy to replace or refund you. If you require any additional support please do not hesitate in contacting me. Kindest regards, Kieron

Posted 7 years ago

We have emailed you some advise to try and resolve your problem. This does usually work with these Canon cartridges.

Posted 7 years ago

“easy to use web site and fast delivery”

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Posted 7 years ago

“The cartridges does all I need of them and quick delivery.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Good service. & product”

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Posted 7 years ago

“Good quality cartridges at a great price and were delivered very quickly”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Delivery and price was top drawer , unfortunately the re manufactured cartridge didn’t work in my printer, wasn’t recognised”

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Posted 7 years ago

?Dear Mr Martin, Order Number PB180326-LV117253 I have noticed that you have left feedback on dash.reviews.co.uk stating "Delivery and price was top drawer , unfortunately the re manufactured cartridge didn’t work in my printer, wasn’t recognised" I have checked your order and it does seem that you have not been in contact with us before leaving this feedback. Customer satisfaction is very important as we want you to be 100% satisfied with your order and I am sorry that this has not been the case with yourself. Would it be possible to speak to you to resolve this issue? Please confirm a telephone number so I can contact you. I look forward to your reply. Kind Regards, Kieron Customer Service Printer Basics

Posted 7 years ago

We have been in contact and have refunded the customer as per our guarantee.

Posted 7 years ago

“Hi there! just to say thanks for resent order of cartridges very fast good service will come back to you thanks Robert Jones”

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Posted 7 years ago

“Cartridge arrived in good time.”

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Posted 7 years ago

“Great selection, great prices, great delivery!”

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Posted 7 years ago

“Good price and prompt delivery.”

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Posted 7 years ago

“Great service, quality at affordable prices, 110/10”

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Posted 7 years ago

“very satisfactory”

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Posted 7 years ago

“Prompt delivery as ordered”

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Posted 7 years ago

“Excellent service, quick delivery.”

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Posted 7 years ago

Printer Basics is rated 4.7 based on 2,516 reviews