How can i get ahold of Printerpix or better yet get a phone call back or an email, I have been in contact every day since Sunday November 30th I received one email back each time i try to respond i get this back. I have tried chatting, made several tickets I am at wits end
Thank you for emailing us. You are receiving this automated reply because you have sent an email to an address that doesn't support the creation of service tickets.
We do want you to find answers to any questions that you may have, so here's how:
If you are contacting us about an existing order, please visit this page:
https://www.printerpix.com/account/order-tracking/
From here, you can track your order, change your shipping address, report non-receipt, or tell us about any problems with an order that you have received.
For most other issues, there are solutions in our support center, and if you can't locate an answer, you can open a ticket there so that we can address your question specifically.
Can a photobook be returned and recreated? When I was creating my book everything looked wonderful. On my end, the lighting on the photos, the layout of my pages were perfect. When I received the book I was quite disappointed. The photos were much darker than what was shown on my computer screen.
I have created books here before with no issues. I would like to return, get a refund or a credit voucher and try again.
This is the fiest time I've had this issue. My invoice number is 64277052
Why when you show the jigsaws all done nicely in a box should you recieved it flat packed in a large cardboard envelope NO box and I also had sent for another one for a granddaughter from a different family n as the old photo was on the bit where I down load it wouldn't let me download the photo of my granddaughter just hopeing she doesn't get my grandsons as his other nan is in it which had nothing to do with her.angry at the moment.Anne
Printerpix have been great at sorting out a problem for me - and I like the calendars they produced. However I have to say Kayla was the absolute star in getting it finalised - so 5 stars to Kayla.
My problem is I can't put a review on the review page, for some reason the page will not let me type on it to add my review. I don't want Kayla to miss out on her thanks.
I placed an order and of course can not get ahold of anyone?
For the ones that actually got their order, did the order status ever change? My just keeps saying 0% complete
