Printondemand-Worldwide Printers Reviews

Name: Printondemand-Worldwide Printers
Rating: 3.56

3.6 Rating 25 Reviews

64 %

of reviewers recommend Printondemand-Worldwide Printers

Company Reviews

Questions

Metrics

3.6

Based on 25 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

01733 237867

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful experience with PODWW on our first book. Extremely poor lapses in communication, continued "machine-breakdowns" when deadlines are approaching and very poor quality printing with a great level of disparity in quality amongst numerous copies of the same publication. Overall, for the price we have paid combined with the service/print-quality received, I would be certain in not recommending PODWW to any of my colleagues and peers. They attempt to give the impression of a caring company who put you, the authors, right at the centre of the process, yet when they continually make mistakes, promise phone calls/emails that don't materialize and fail to meet deadlines on numerous occasions, you are left with a feeling of quite the contrary. 1/10 - I would not return. Very poor.”

Helpful Report

Posted 3 years ago

“Terrible print company. Book printing is absolutely terrible quality. From pages falling out. To missed delivery deadlines. Promising to meet deadlines and failing. Hiking prices last minute. Inconsistent quality. Not able to trim the files to the correct size. Ever! They take your money. deliver poor, inconsistent quality and miss deadlines.”

Helpful Report

Posted 4 years ago

“I wrote an autobiography fro my family and had it printed by POD . The first printing was fine as was the second but when I ordered a third printing it came boxed and as I did not need the books at that time I only glanced at the books. They all looked fine but after a month or so I found out that all the photos were missing. i complained but did not receive an apology and found their comments a little arrogant. Not a hint of an apology. My advice, Go elsewhere there are many others who will do a better job”

Helpful Report

Posted 5 years ago

“I have had my autobiography printed by POD world wide. ( primarily for my family. The first print was fine a second print was also fine but when I ordered a third batch they arrived in a box and I assumed they were correctly printed. I did not check every individual book but latterly discovered that all the photographs were missing. When I complained all I got was that I should have checked every book. They was not even the hint of an apology. I found them to be unhelpful and almost arrogant. Look elsewhere is my advice. i certainly would not use them again”

Helpful Report

Posted 5 years ago

“We've been a loyal customer of POD Worldwide for around five years. The service started out very good and then quickly went into decline and hasn't recovered. We have been flagging the same issues for four years (and even suggested potential solutions) but it is clear it falls on deaf ears. Print errors, trim errors, slow turnaround, slow to respond and correct issues are all pretty much par for the course. If you've got a one-off job, by all means, try them - you may get lucky - but if you are looking for a long-term print partner, I would have to say, look elsewhere.”

Helpful Report

Posted 5 years ago

“In my experience, I received poor proofs, had very very poor customer liaison, unresponsive, poor quality control, delays and lack of information blamed on "technical problems". Account managers do not follow through with scheduling managers and production managers. My advice is to avoid this company at all costs. Pay a little bit more for an more professional service somewhere else.”

Helpful Report

Posted 5 years ago

“Unfortunately, the company is run very poorly by a circus act of so-called management. If you want a company with a senior management team who know what they're doing; look somewhere else. Book quality is below average, turnaround times may as well be 'maybe you'll get your books, maybe you won't' and the information on their website is completely outdated/misleading. Print-on-demand... not sure the name is entirely fitting.”

Helpful Report

Posted 6 years ago

“Sadly, they now routinely print essentially an 'advert' for themselves onto the last page of the printed book. When I flagged this up, the answer was that it's mentioned in the small-print (my last two books didn't contain this, so I didn't read the small-print again). Looks very unprofessional with that printed on the last page!”

Helpful Report

Posted 6 years ago

Printondemand-Worldwide Printers is rated 3.6 based on 25 reviews