“I was under significant stress due to a situation I couldn't resolve on my own. While searching for help, I came across Alpha Recovery through positive reviews and recommendations. Curious, I decided to reach out and was immediately impressed by their prompt and attentive response. Their support team didn’t keep me waiting or offer vague replies. Instead, they listened patiently, took the time to fully understand my situation, and showed genuine commitment to helping me find the right solution.”
“I was honestly hesitant at first because I had already spent a lot of time trying to find the right help. When I contacted ERF, what impressed me was how patiently they listened and how clearly they explained everything to me.
They never made me feel rushed or uncomfortable asking questions. Every step was explained in simple terms, and their communication throughout the process made me feel much more confident about moving forward.
I truly appreciate the professionalism, patience, and attention they gave to my situation. It was a reassuring experience during a stressful time, and I’m grateful I decided to reach out to ERF. I would definitely recommend them to anyone looking for professional support.”
“During a challenging and confusing time, Alpha Recovery provided clear communication and steady support. Their team took the time to understand my situation and guided me through the process with confidence. Thanks to their professionalism, my withdrawal issues were successfully addressed.”
“After losing a significant amount of money to a crypto scam, I was devastated and ashamed. I didn’t know where to turn or who to trust—until I found Alpha Recovery Firm. From the first conversation, they treated me with compassion and never made me feel judged. Their team worked tirelessly to investigate, track the stolen funds, and ultimately recover a large portion of what I lost. I never thought I’d see that money again. Alpha Recovery Firm not only gave me hope—they gave me justice. I can’t thank them enough for turning one of the worst experiences of my life into a story of recovery and resilience. Highly recommended.”
“It was handy for not coming up with a lump sum. But they charge 5 dollars extra on each payment and you can’t pay more than the amount they set up. If you want to pay it off quicker you can’t. Mine is set for a year where I could’ve paid it off in a couple months. Now I’m paying 60 dollars more for my injections. they still charge for having an account even if you don’t use it... I’ll make sure I get rid of Privi when I’m done paying my bill. I’ll never use them again. I wouldn’t recommend anyone signing up with them.”
“Best tool I use for my online store. It's easy-to-use interface, flexibility, and limitless options give me so many features and tools to interact with my users, collect their emails and phone numbers, and make sure they have everything they need to make a purchase. If they're not ready, I can catch them with an exit-intent pop-up to give them a special offer too! This has made me so much money and is invaluable to my business.”
“TL;DR -- this app is awful compared to JustUno or OptiMonk. But much worse, they are incredibly unethical in their business practices. I would hope that Shopify would police this sort of BLATANT unethical activity on apps in their store...
BEWARE -- THIS APP IS BILLED OUTSIDE OF THE APP STORE ECOSYSTEM, AND THEY WILL CONTINUE TO CHARGE YOU LONG AFTER YOU HAVE DELETED THE APP. (also, they will charge you at a rate higher than any plan they have listed...)
When I informed support, they could indeed see that
1) I had uninstalled during trial (18 months ago),
2) I was on a trial of a $20/month plan
3) They have been charging me $79 month every month, and continue to do so after this has been brought up to support.
This is clearly unethical and illegal. Fortunately, I have recourse through my credit card, but it is sad that a company of Privy's size would resort to such blatantly unethical behavior.
I could have chalked it up to an honest mistake, but no...they continue to charge me even after I have pointed it out to support. They cannot even give me an option to cancel NOW. (I literally don't even have a login....I deleted the trial during the trial phase....They tell me I must login to cancel the service...)
No joke -- they tell me the only way to cancel is to login. They CONTINUE to charge me.
I do not have a login (never have... I went through the app store to login back when I was trialing them in 2018....)
I have email documents to prove every word of this.
I do hope Privy decides to do the right thing before I have to go through the credit card. I hate to say such nasty things about a business, but this behavior is simply unethical. Truly, I hope you recognize your error and rectify it immediately...”
