Probemas have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Probemas always delivers fast and for a good price. The only thing I would like to see as a customer who spends a lot is a higher limit on PayPal orders.
”
- NATHAN S
“
I was worried at first cuz I never did this before and it went completely smoothly!! very satisfied and I will be coming back for more!! decent price as well way cheaper than buying/selling bonds!!!! 😄
”
- Jacob M
“
Got items at a good price, everything was very fast and detailed, high level accounts to trade to avoid suspicion. Good job to the Probemas team. Thank you.
”
- Ben S
“
Probemas is a great site. They are very efficient at getting the orders prepared and use safe spots I haven't seen any other site use. Their accounts are also leveled nicely for the trades. Delivery speed is basically instant unless it's big ticket items. That may take a few more minutes to gather the requested items or gold.
”
- Cuckoo
“
Bought a few items from the site. Daniel was super quick with the confirmation and the delivery! Will continue being a repeat customer since I've always been impressed with how professional the services are.
”
- CC
“
The delivery is almost instant—within minutes of payment, I’m already trading in-game.
”
- ROCH L
“
purchased osrs gold off them and when i went to meet in game to get my product i paid for they ignored me and would not meet me in the game to get my money i paid for still no refund in my account nor have i been able to get my gold i paid for
”
- CHARLES D
“
First all small purchases went through fine, then ive purchased for 200euro took 4 days to confirm, then once it confirmed i had to contact Probemas payment provider.. wtf? How is that my problem u can see on the page it is paid.. but not getting my gp, asked for a refund hopefully ill get it. And ill just buy elsewhere wish it wasnt like this man..
”
- Marinske M
“
They used to have a no ID policy which was their bread and butter for me but no longer. I requested a refund and was given with very little hassle involved. Customer service was fast and friendly. Just sucks they got rid of their no ID policy. And they aren't the cheapest. So requiring ID and being quite expensive is a BIG no no. Three stars seems appropriate.
”
- JOHNAVIN D
“
Prompt reaction to any questions. Fast service. Easy payment process and reliable.
”
- David
“
Always great service my go too
”
- COLBY F
“
Fair. No issues. Great service. Have recommended this service to all my friends.
”
- Joao C