“Susan Hajek
11:31 AM (0 minutes ago)
to Professor
The black ink cartridge I ordered is working fine. The previous one I ordered from you did not work. It would not sit properly in printer and the message on my screen said "cartridge was not properly connecting". Because I didn't know if it was the cartridge or a problem with my printer, I ordered another black ink cartridge from you and it works fine. Can I return the cartridge that does not work for a replacement? And what address does it go to?
Thank you,
Susan Hajek”
“I ordered 2 4-packs of toner in December. Just put in the second black toner and it's empty. Didn't get to print anything, it was empty straight from the package. Very disappointed.”
“Third time I've bought toner cartridges for Xerox printer from Professor Color. No complaints at all about cartridges; they're a good, inexpensive replacement. Shipping did take longer than promised this time but, that seems to be the norm these days.”
“Rick
I had a cartridge that was very short lived. I complained and you immediately sent a new one. I've bought from you several times before with never a problem and enjoy your fast courteous response.
Thank You
Carsten”
“I have been using Professor Color for my wax printer now for a couple of years , I have had 0 complaints with the product or the service. I recommend them 100%”
“My Professor Color toner package (Order 3456) was due by May 29, 2021 but has not been delivered/received.
Latest USPS tracking indicates Friday, May 28, 2021, 3:05 pm Departed Shipping Partner Facility, USPS Awaiting Item STATEN ISLAND, NY 10314; Shipping Partner: AMAZON shipping.
Please advise. Thank you.
Andy Lockwood, delivery address 5932 Riverview Way, Houston, TX 77057”
“I have been very happy with all of the toner we purchased through Professor Color. They have great products, great prices, and the best customer service. When my printer died, but toner was already en route, there was no problem returning my cartridges for a full refund. I'm grateful and appreciate their excellent service.”
“Love the price, and the quick delivery. Just seems to me that these cartridges don't last very long. But, like I said, for the price this is the best option I've found.”
