Profile Australia Reviews

“ I experienced excellent customer service, I ordered the incorrect refills for my album and the staff picked up on this and made contact to confirm that what I ordered was what I wanted (it wasn’t) and made the necessary changes which prevented a whole lot of stress especially at Christmas. Highly recommend Profile Australia. ”

“ Really terrific customer service and I appreciate the follow-up call from the stationery service team to clarify frame colour. ”

“ I got exactly what I ordered at a very competitive price. Such a great service ”

“ Great service, Australian company, fast delivery, good products, return customer highly recommend ”

“ I’ve ordered mat board packs for my art prints - they are high quality, arrived quickly and postage was very reasonable. I have to say that customer service is exemplary - when I’ve emailed with a question I’ve received immediate replies either by email or phone and my questions have been answered concisely. Highly recommend! ”

“ They are extremely hard to buy and therefore this online service is fantastic for me. ”

“ I cannot fault this company following my order and prompt delivery. I am in NSW and placed an online order, for six albums, on Monday 26/05/2025. Today, Wednesday 28/05/2025 (a.m.) a large box, containing the six ablums ordered, was at my front door when I returned from shopping. Brilliant service and great looking product. ”

“ On 1 April 25, I ordered a further 3 frames, 2 with custom mats and they arrived 8 days later! I live interstate and rurally so this timeframe is out of the box! Once again the quality is fabulous the prices very reasonable and customer service, second to none! Please support this Australian family business- they are the real deal! Help keep Australian companies in business and enjoy a superior product. ”

“ Extremely happy with the customer service I received when I rang, products and delivery time were excellent. Items were packed really well the best I have ever seen. I would highly recommend this company and would use again :-) ”

“ I Ordered a large mat for a frame. It was Terribly packaged and naturally bent and ruined due to poor packaging definitely not couriers fault. Profile Australia went above and beyond to correct this issue. They express posted me a new one getting it here in time for Christmas. There after sales service was tremendous. They definitely went above and beyond to correct the issue. Can highly recommend ”