Profile Australia Reviews

4.9 Rating 298 Reviews

Happiness Grade

Company Reviews

About Profile Australia:

Profile Australia is a proudly Australian-owned, family business based in Sydney’s northern suburbs. Since 1977, we have helped Australians display and preserve their favourite memories with quality-made frames and photo display products.

Our specialty is Australian-made timber photo frames, handcrafted in our Sydney workshop using responsibly sourced materials. We focus on lasting quality, not shortcuts, so customers can create beautiful displays they are proud to hang in their homes.

Alongside our timber frames, we design our own range of photo albums and offer metal frames, decorator wall art, and luxury bath and body gifts from trusted brands like Rudy Profumi and The English Soap Company.

Collect Moments, Relive Memories.

Visit Website

Phone:

02 9476 4568

Email:

customercare@profileproducts.com.au

Location:

35 King Road,\nHornsby

Profile Australia have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

85.71%

Industry Average

“ I’m very happy with my 2 new profile photo frames. They look stylish and classy with the crisp white frame with touch of gold look trim. Good price and delivery was satisfactory. ”

- Crystal

“ Beautiful photos album, love the colour and it fits so many beautiful photos/memories! Only downside is that the frame on the front almost immediately fell off, will have to glue it back down myself - would not expect this to peel off for the price. ”

- Eirelie C

“ I got exactly what I ordered at a very competitive price. Such a great service ”

- Tim S

100.00%

Industry Average

“ I’m very happy with my 2 new profile photo frames. They look stylish and classy with the crisp white frame with touch of gold look trim. Good price and delivery was satisfactory. ”

- Crystal

“ We’ve purchased photo frames from Profile several times. The designs are elegant and the build quality is excellent. Their website was easy to navigate and purchasing was straight forward. Delivery was timely and came with tracking. Very happy. ”

- Wal C

“ I have recently ordered some matting kits so that I can prepare some watercolour paintings for sale & also framing. Its my first time using this Company and I must say the quality of the product is outstanding, as was the speed of delivery to NSW. I will certainly be ordering again! ”

- Leoni H

92.86%

Industry Average

“ Their customer service was friendly and very helpful throughout the process. ”

- Vanessa

“ Their frames are really nice and they provided exceptional customer service ”

- Wendy

“ I accidentally damaged part of the frame so I asked Ada in customer service if there was any chance of purchasing a new frame without the glass or mat (which was not damaged). ”

- Lena

Profile Australia Reviews

Price - Excellent

Delivery - Fast

Customer Service - Good