prosec doors Reviews

3.1 Rating 35 Reviews
51 %
of reviewers recommend prosec doors

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Anonymous
Anonymous  // 01/01/2019
Never answers calls, won't come back if you have any problems
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Posted 6 months ago
Buyer beware, seems I'm not the only person who's been ripped off. Trading standards have been called
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Posted 10 months ago
Same problem as everyone else. He took the deposit, didn’t turn up to fit and now ignores my calls. I’ve managed to get Mercer’s home address and Debt collectors have been instructed and will load their costs on.
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Posted 11 months ago
absolute f***ing conman - Gary Mercer I'll be reporting you to the police/action fraud. How can you go to sleep at night??? Got excuse after excuse - wish I had looked for these reviews first!
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Posted 11 months ago
I purchased an automated roller shutter door from this company after stumbling across them on EBAY. I opted to install this myself - a fairly simple install. A great price and a great product. Thanks for a great service!
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Posted 1 year ago
This company takes your deposit and never comes back! Taken out a claim against them! Do not use!!!!
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Posted 2 years ago
Two electric roller doors supplied, fitted and the old wooden ones taken away for £1500 all in - that's a lot of bang for the buck.
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Posted 2 years ago
Garage Door were fitted fine. Remote control fobs stopped working. Called for 7 months and Gary being no help and even stopped answering my call. Sad really as we had recommended him to our friends. If you can’t help Gary just say instead of leading people on.
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Posted 3 years ago
I paid and received doors, but roller straps were missing. After several calls, messages and texts I gave up and found and bought replacements myself. Shutter doors are made in Poland. If you do buy, forget about any kind of warranty.
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Posted 3 years ago
Do not use this company! I had booked a date for fitting so cleared my garage in the morning so they had room to move around. I didn't hear from Gary that morning so I called and he told me he was setting off at 10am. By 1:30pm he still had not arrived so I tried calling again. He then messaged to say he was setting off in half a hour. I asked if he was definitely coming and he asked to come in a few days instead. I wish I had read the reviews on here first. Please don't waste your time like we did
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Posted 3 years ago
Promised a manual key for 5 months been waiting no response now.
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Posted 3 years ago
What a waste of my time, said they would call at 12 to measure up, as they were working local. Sent me a text 5 hours later to say not coming and could they come tomorrow. I said yes , still never turned up. If this is the way they work , I think I will take my businesses elsewhere. I can't see there after sales being up to much. Thanks for wasting my time.
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Posted 3 years ago
Ordered two roller shutter doors, upon my return to check the job I discovered they hadn’t installed the internal roller covers, told me that was at extra cost, no manual hand winder in case of break down and even stole my Erwin wood saw after using it. Now less than 12 months later the radio control unit has failed, numerous calls, messages & emails later being strung along no replacement. Watch your 6 o’clock Gary!
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Posted 4 years ago
I ordered 2 shutters from Prosec in June 2019 which I needed for August. I had initial communication via email then nothing. I chased and chased by email & phone (voicemail) and had 1 email in August apologising and promising to deliver them the next week. Nothing! I was forced to order new shutters from another company who delivered them in 2 weeks (they are now fitted and working). Finally got a response from Prosec in December, offered to refund the money for the non-delivered shutters. I provided bank details once in December, once in January, but here we are in February 2020 and still no refund. I don't know who these other reviewers are but i would say be careful. I'm owed £870!!
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Posted 4 years ago
great doors, thanks Gary
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Posted 4 years ago
Gary fitted 14 roller doors to our factory, and all of them are working great. Very impressed with the installation. Thanks
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Posted 4 years ago
My garage doors have never been smoother, thanks prosec. Best regards Hester
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Posted 4 years ago
Simply the best, no not Tina Turner, Gary from Prosec roller doors! I've had 4 doors on 2 separate projects fitted by his team and they have really changed the feel of the warehouse. Don't hesitate if you need roller doors
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Posted 4 years ago
Gary, them roller shutter are great thanks mate!
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Posted 4 years ago
Great doors , perfect finish to our new garage
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Posted 4 years ago
prosec doors is rated 3.1 based on 35 reviews