Protect My Property Reviews

Name: Protect My Property
Address: 11 Silver Fox WayCobalt Business Park, ,, Newcastle Upon Tyne
Rating: 3.96

4.0 Rating 198 Reviews

74 %

of reviewers recommend Protect My Property

Company Reviews

Questions

Metrics

4.0

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

0800 004 999

Email:

enquiries@protectmyproperty.co.uk

Location:

11 Silver Fox WayCobalt Business Park, ,
Newcastle Upon Tyne
NE27 0QJ

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Protect My Property 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 4 years ago

“Just hopeless, we’re unable to set our alarm on a regular basis, they are slow to get back to you to organise a reset which means I have been late to appointments or have had to cancel things on a regular basis. I’m not sure if it’s just the system I have, but if it’s not fit for purpose they should recommend a change or upgrade it. I’m not hugely impressed and will look at an alternative supplier.”

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Posted 4 years ago

“Darren is an ex-serviceman who approaches his work with the efficiency one might expect.”

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Posted 4 years ago

“Protect my property. Very professional company. Engineer Darren Holliday very helpful and polite would highly recommend.”

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Posted 4 years ago

“Another very positive review for Darren Halliday. Serviced alarm today...efficient, polite, helpful and knowledgeable.”

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Posted 4 years ago

“Darren Halliday, the engineer, serviced our alarm today and he was efficient, thorough, friendly and helpful.”

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Posted 4 years ago

“Lee was very courteous and knowledgeable”

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Posted 4 years ago

“Taueas our new engineer was very thorough with our service , fitted a new battery. He was very polite and helpful”

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Posted 4 years ago

“Customer service fine. Service engineer came was courteous and helpful. He knew his job.”

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Posted 4 years ago

“The engineer who visited (Paul) was very helpful and knowledgeable; fixed all of the issues, including ones we didn't know existed. The process of getting an engineer out could be a little easier though.”

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Posted 4 years ago

“Darren Halliday was great. On time and efficient. Sorted a problem with our sensor.”

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Posted 4 years ago

“Darren Halliday was the most thorough engineer we have ever had, excellent service”

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Posted 4 years ago

“Efficient and on time service carried out by a very pleasant and polite young Polish man called Taueas who spoke perfect English.”

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Posted 4 years ago

“Received a call to book an appointment for a service from a very pleasant and helpful person, and as usual, he confirmed engineer's name and when he would call. Our engineer, Warren, has been servicing our system for several years. He's great, very efficient, professional, helpful and friendly, extremely happy with the service we receive. Any problem we've had has always been dealt with very quickly and have nothing but positive experiences”

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Posted 4 years ago

“I would like to commend Customer Care who contacted me regarding my problems. I do hope that my future dealings will be smooth.”

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Posted 4 years ago

“very good service, fully checked out by Vincenzo and we feel very satisfied.”

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Posted 4 years ago

Hi Brian, Thank you for your review. It's great to hear that you have received such fantastic service. Many thanks, Protect My Property

Posted 4 years ago

“The engineer, Darren Halliday, was very presentable, easy to talk to. knowledgeable, answered all my queries and carried out a detailed service to my security system.Very happy with the visit and service”

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Posted 4 years ago

Hello, Thank you for your review, we appreciate you taking the time to leave your feedback on Darren and his service. Many thanks, Protect My Property

Posted 4 years ago

“Very efficient, enthusiastic, thorough and personable service by your engineer Vincenzo. An issue that we mentioned was quickly diagnosed and a replacement part ordered. First class customer service.”

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Posted 4 years ago

Hi Michael, Thank you so much for your brilliant review. We're so pleased to hear that you're happy with service provided by Vincenzo. Many thanks, Protect My Property

Posted 4 years ago

“Very efficient alarm service by Tomas this morning, completed quickly and competently, especially as it was his first visit to the property.”

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Posted 4 years ago

Hello, Many thanks for taking your time to leave us a review! We really appreciate you letting us know that you have received excellent customer service from our engineer Tomas. Many thanks, Protect My Property

Posted 4 years ago

“Excellent service from Vincenzo at Protect My Property. He identified a problem and explained it to me throughout the process until a solution was found. Very happy overall with the customer service!”

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Posted 4 years ago

Hi Jimmy, Thank you for your excellent review! It's great to hear you're happy with our service particularly from our engineer Vincenzo. Many thanks, Protect My Property

Posted 4 years ago

Protect My Property is rated 4.0 based on 198 reviews