Protect My Property Reviews

Name: Protect My Property
Address: 11 Silver Fox WayCobalt Business Park, ,, Newcastle Upon Tyne
Rating: 3.96

4.0 Rating 198 Reviews

74 %

of reviewers recommend Protect My Property

Company Reviews

Questions

Metrics

4.0

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

0800 004 999

Email:

enquiries@protectmyproperty.co.uk

Location:

11 Silver Fox WayCobalt Business Park, ,
Newcastle Upon Tyne
NE27 0QJ

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Protect My Property 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service; very polite and friendly operator (Paul). We were happy that the appointment to service the alarm system was early in the morning. The operator arrived at the time he promised.”

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Posted 4 years ago

“Efficient polite and on time Excellent”

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Posted 4 years ago

“Mr Halliday phoned in advance of visit , arrived on time and under took the annual check quickly efficiently .”

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Posted 4 years ago

“Darren has visited us on several occasions. He is always friendly, enthusiastic and keen to make sure our alarm system is working properly. Darren is a credit to PMP.”

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Posted 4 years ago

“Clean, tidy, professional servicing of my alarm system, including taking time to explain aspects of the system. I feel that I get value for money, but more especially peace of mind”

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Posted 4 years ago

“Clean, tidy, professional servicing of the alarm system - extremely thorough and take time to explain aspects of the system. Made to feel that I am getting value for money, but above all, peace of mind that the system will work as it is intended in the future.”

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Posted 4 years ago

“I could not fault Marc Fox, he was thoroughly professional, polite and was very efficient. He let us know what he was doing and left after tidying up thoroughly. The best engineer from PMP so far. A bit disappointed at PMP administration as we were left for a few weeks with no alarm due to a fault and we pay to have a response.”

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Posted 4 years ago

“Jason Heywood carried out our six month check today 21/11/19 He was very efficient and pleasant, great job.”

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Posted 4 years ago

“Engineer Jason Heywood ,carried out six monthly check today 20/11/19 He was extremely thorough,efficient and courteous. Cannot fault him at all. Well done.”

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Posted 4 years ago

“The alarm service was carried out by Darren Halliday. He was very thorough and professional and completed the work promptly. He was very courteous and answered my questions quickly and politely. Highly recommended service.”

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Posted 4 years ago

“Thorough and detailed service check carried out politely and efficiently by engineer Mark Fox.”

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Posted 4 years ago

“Marc arrived on time having telephoned ahead ,introduced himself and started a routine service without delay . Enough small chat about the system without being overbearingly technical ! Thank you for an efficient ,professional service visit .”

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Posted 4 years ago

“MARC SERVICED OUR ALARM SYSTEM TODAY. HE HAS BEEN BEFORE AND AS ON PREVIOUS VISITS HE WAS FRIENDLY, EFFICIENT AND AS ALWAYS TOOK HIS SHOES OFF WHEN ENTERING OUR HOUSE. A CREDIT TO THE COMPANY”

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Posted 4 years ago

“the engineer Darren Malliday was very efficient and professional. He phoned before hand to advise ETA. On arrival he explained the checks then showed and explained the results. Indeed all the engineers we have had over the years have been equally professional.”

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Posted 4 years ago

“Periodic service carried out by Darren Halliday. He very thorough and professional. The work was completed promptly and he even recommended a spray to deter spiders from walking across our sensors!”

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Posted 4 years ago

“The engineer was extremely helpful and courteous. He made good suggestions to help us. I recommend this company”

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Posted 4 years ago

“Darren Halliday attended my system faults this weekend,fitted new call pad and serviced system,fully explained the new pad , very professional and response time excellent”

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Posted 4 years ago

“Prompt service following request and worked around me for a suitable time. Engineer Darren Halliday was extremely prompt and efficient.”

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Posted 4 years ago

“Terrific service from DAVID. He had to re-route from his given destination for us in Harrogate to Cumbria, due to an office error. Fulfilled his planned route, with a time consuming emergency job, then came over to Cumbria, a 2.5 hour drive ariving at 16.45. Not only did he service our system, but set up the zones for our user functionality. He didn't need to do the latter. And even more amazing is that he extended his day so that we would not be disadvantaged by having to re-book. Excellent service from a dedicated, pleaseant and polite engineer who has "customer service" at the heart of what he does. Please pass on my commendation and thanks”

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Posted 4 years ago

“Very pleasant and polite engineer called Petr Masek, new to the organisation, but very helpful and knowledgable first called to investigate why the alarm had gone off unexpectedly. He found and replaced a faulty movement detector but the alarm went off again a few hours after he left. He returned and discovered that the new detector was set to a different frequency to the system we have installed and we are yet to hear how that will be resolved.”

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Posted 4 years ago

Protect My Property is rated 4.0 based on 198 reviews