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Protect My Property Reviews

4.0 Rating 198 Reviews

74 %

of reviewers recommend Protect My Property

Company Reviews

4.0

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

0800 004 999

Email:

enquiries@protectmyproperty.co.uk

Location:

11 Silver Fox WayCobalt Business Park, ,
Newcastle Upon Tyne
NE27 0QJ

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Protect My Property 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David has just been to do some work for me, he took great pride in making sure he did a neat and thorough job, kept checking I was happy with what he was doing. Wore all correct PPE (mask, overshoes etc). Very pleased with a very neat job. Highly recommend”

Posted 3 years ago

Hi Steven! Lovely to hear from you, many thanks for taking the time to leave your positive feedback! We are delighted to hear you were not only happy with the work, but the adherence to the current Covid guidelines. All the best!

Posted 3 years ago

“Arrived on time, rang to give eta. Very efficient, followed all Covid regs”

Posted 3 years ago

Hi there, thank you for taking the time to leave this review, we are extremely pleased to hear you were comfortable that all Covid guidelines were followed. Take care.

Posted 3 years ago

“The service was very efficiently carried out and extremely thorough-I’m very happy with the way it was carried out especially in these difficult times-thank you-many thanks to Jason Heywood the engineer who did the service for us.”

Posted 3 years ago

It is lovely to hear you are happy with the service provided, and impressed by our engineer. We will pass on the feedback, thank you.

Posted 3 years ago

“Always good service from office and engineers. I have had a camera system installed and work has always been efficient and easy to book in appointments.”

Posted 3 years ago

Hi! Thank you for the positive feedback, we are glad you are happy with our service!

Posted 3 years ago

“Excellent service carried out this morning by the two very pleasant engineers plus all covid 19 precautions taken.”

Posted 3 years ago

“Jason Heywood Operative Excellent service spotting outdated fire alarm and replacing even though this was not on his agenda. Well done and looking forward to seeing him on future occasions.”

Posted 3 years ago

Hi Paul, its great to hear you were happy with the recent service you received from our engineer. Many thanks for taking the time to share your feedback with us!

Posted 3 years ago

“Installation by Jason Heywood. Excellent service - in every respect”

Posted 3 years ago

Hi Ruth, We are glad to hear you are happy with the service! Many thanks for sharing your feedback.

Posted 3 years ago

“The young man Jason Heywood was fantastic. I have had this alarm for years and never before been told I have a panic button downstairs and that I am connected to the fire service. It is years that the service of the alarm has been done so will. Thank you so much Jason hope you will always come in future.”

Posted 3 years ago

Hi Christine, Its wonderful to hear that you have been happy with the level of service you have experienced over the years. Thank you for highlighting the work of our engineer, we are extremely proud of our team and the customer service they provide.

Posted 3 years ago

“Engineer attended this morning Jason Heywood Arrived on time, and did a thorough service on my alarm took the time to explained everything he had done. This is the most thorough Alarm Service I have had in years. Very pleasant and polite chap”

Posted 3 years ago

Hi Marian, We are extremely pleased to receive your feedback, along with the kind words for our engineer. Please take care and thanks for taking the time to share your experience.

Posted 3 years ago

“The service engineer Anthony Phillips was very thorough and his manner was very pleasant. He provided answers to my queries about the system and completed the service very efficiently. A great job. The rating stars wouldn’t work on the system but you have my 5 stars”

Posted 3 years ago

Thank you for taking the time to share your positive experience with us David. We appreciate the feedback!

Posted 3 years ago

“Just had our 6 monthly service on our home security system. Our regular engineer Paul came and did his usual friendly efficient job, despite all the extra's brought about by requirements tp be Covid secure. Despite the age of the system it stills works as well as ever.”

Posted 3 years ago

Hi Peter, Lovely to hear from you, and we are delighted that you are happy with the friendly service and the quality of the system. All the best, take care!

Posted 3 years ago

“We have had our house alarm for many years, without a hitch. Your engineer Rob Worton attended our property today to rectify what turned out to be a complex fault. He was courteous and helpful throughout the appointment, and would not leave until he was satisfied that everything was as it should be. It is good to know that our house is secure and safe once again. Please pass on our comments to him.”

Posted 3 years ago

Thank you very much for taking the time to share your positive experience with Protect My Property! It is always wonderful to hear our customers compliment our engineers who we are very proud of. We are delighted that you have selected our service to keep your household safe and secure for a number of years. All the best!

Posted 3 years ago

“I am very impressed with Mr Anthony Phillips and he carried out the installation of a new alarm system and key pads in a very professional manner and did an excellent job. Only for him I would of left your company after two previous engineers failed to rectify the fault and your control never informed them correctly and they didn’t bring the necessary parts.”

Posted 3 years ago

Hey Peter, thank you for taking the time to provide your feedback! We are delighted to hear you are satisfied with the installation of your new alarm system.

Posted 3 years ago

“Excellent service from Paul. Call before hand, care of property, pleasant and cheerful attitude and Covid19 measures - mask, gloves, distancing and sanitising surfaces. Also helpful with advice.”

Posted 3 years ago

Hi Anne, Its great to hear from you! Thank you for taking the time to write about your positive experience with us. Covid-19 is a challenge for us all, and we believe its important to ensure our customers feel safe when we come to visit. Take care, and stay safe!

Posted 3 years ago

“Had our annual service undertaken by engineer named Rob, he rang well in advance to tell us when he would be with us and introduced himself on arrival. He was very professional and extremely thorough, he also made sure we were aware of all work undertaken and spent time checking that we were aware of all the facilities on the system and how to use them. He was very considerate, pleasant and a great ambassador for the company. Excellent service.”

Posted 4 years ago

“Engineer named Chris serviced my alarm. He had a lovely manner, answered any questions. He arrived promptly and was both professional and personable.”

Posted 4 years ago

“Fixed the problem. Knowledgeable. Efficient”

Posted 4 years ago

“A very helpful Darren who called today to do a check on the alarm system at my property. Nothing was too much trouble for him, he was very polite and easy to understand when explaining how he was trying to resolve the matter. I have been with the company for many years and have always been extremely satisfied with the service supplied.”

Posted 4 years ago

“Our engineer Paul phoned in advance and gave us an accurate arrival time. He worked efficiently and corrected some phone wiring from a broadband engineer. He was very polite and a tidy worker. Credit to the company!”

Posted 4 years ago

“I have been using this product for 6 months now and am totally happy. Installation was very simple and intuitive. The smartphone app is feature rich and straightforward to use. In the very odd occasions I have needed a little help (mainly user error) the support I have received has been very prompt and efficient. I would recommend this security product and it’s supported smart devices.”

Posted 4 years ago

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Protect My Property is rated 4.0 based on 198 reviews