“Amazing! Extremely quick delivery on a camera which included a free sd card as well. The shop is easy to use and the staff so helpful and friendly on the online chat window. Recommend!”
“Nice range of leisurewear products as well as more functional stuff. Quick delivery on flying jacket- next day- and no delivery charge! Can't be beat on service like this!”
“Many thanks for the filters received yesterday ... not only a great price but great service too. ... Customer service is top notch and staff are very helpful and always reply promptly.
One of the more friendly aviation stores online.”
“Order for starter kit arrived promptly within 2 days. It contains all you could need.
helpful staff at other end of the phone took the order and also explained a few things about the books and answered my questions about other items I might need (there aren't any!). The kit is very comprehensive and a money saver.”
“Extremely efficient catering for urgent deliveries:
The company delivered an urgent GPS accessory to me in time for a trip. I was kept updated regularly by email and by telephone.
The charges for express deliveries are very sensible and there are faster same day options available which is useful although expensive.”
“Very good. Good range of equipment for pilots and engineers and log books arrived within 24 hours. Operator on live chat was helpful and sorted out delivery very well with some good follow up communicaton to say what had been actioned and confirming it all etc plus follow up email to check all ok once received so v happy”
“I aware 5 stars- the service was fantastic. Proviation supplied parts and accessories which also included the search for some of the products I wanted- but which we couldn't find on their store.
I recommend this to anyone looking for aircraft accessories you can't find at other shops.
Delivery was efficient and the agents used are reliable rather than these bucket shop courier agencies.”
“Absolutely fantastic flying bought for my grandfather. We are delighted with this jacket which was made and supplied to me in around 4 weeks.
The company was helpful to reply quickly to requests for information and reassured me about the measurements and returns policy which was generous and consumer friendy.”
“I placed my order by phone and the person was very friendly and helpful. He gave me technical advice on the camera and was v honest about a recent problem with them. The order came within 24 hrs so I am v highly recommending this company and happy to leave proviation 5 stars *****”
“The best online pilot I've ever used! They are really personal and communicative whereas I've had the door slammed in my face at another store with a very much can't to attitude!”
“Had not used Proviation before and reviews were mixed. Order was shipped on the same day I placed it and it came the next morning before 10am. So after this, I hav placed many orders and have come t know people at the company well. Thank you for he top service and I'll continue using you.”
“I haven't found cheaper for buying aeronautical charts and I was able to qualify for free shipping by buying over £75 of items They advertised that it would take 7-10 days for dispatch, but I got my order in 4 days with dispatch confirmation by express courier.”
“Purchased second radio and third order from Proviation store. All in stock...came within 2 days. Price was the best and with free delivery your saving at least £6 plus advertised aftersale support is very good although fingers crossed not had to use it yet.”
“Outstanding service received.
Bought four items- one was out of stock and one made-up to order. Email received within an hour of ordering confirming the points and to check I was happy. Proviation arranged part fulfillment of the urgent bits and the tailored jacket to follow, which came within a the time specified ( 7 days). The value for money of the pilot products was second to none and everything came smartly packaged.
It is good to find a firm which uses a reliable courier company which does not let it down at this crucial stage of the process as some do.”
“Thank you proviation for the prompt dispatch of my m65 jacket and the good communication with me immediately following the order and until the moment parcelforce delivered it. I had been disappointed in the past by another specialist retailer who did not keep in touch and sold me a product which was not in fact in stock at all. So I am pleased to discover proviation”
