“I called after I was charged because I had missed the deadline of cancellation within the free week.
The customer service agent was very understanding of my dilemma and offered several workable options to my problem.
Her empathy and solution to my cancellation delay shows how willing this company is to go the extra step for their customers!”
“Unfortunately, I couldn't be helped but this company stands by it's name. They credited my account and sent me numerous apologies for not being able to help me. I accidently hit the wrong payment to be able to check 19 records a month for the next year and they stopped everything. Even though it was probably my fault they didn't hold it against me.”
