“I went to Punt Roma La Canada Marbella 6th May purchased 24.99.,returned for a refund 8th May as decided unsuitable, was informed No refund possible only credit note. Have written to Head office in disgust as, all shops refund,withun time scale No reply since 8th May. Do not want credit note as don't buy there, abd will never again until I'm refunded. Beware of their policy which was Not pointed out to me at Point of sale when asked.”
“I went to Punt Roma in La Cañada , Marbella, today and wanted to try on a blouse. A man was in the changing rooms sitting on a stool with his phone. He appeared to be waiting for a woman who was trying on something. I approached a member of staff and explained that I was uncomfortable that there was a man in the changing room, especially as the curtains don’t close properly. She looked at the man and said that she could not say anything to him and that I would just have to wait until he came out. I was very unhappy with this response and left the shop without buying anything.”
