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Pure Luxuries London Reviews

4.9 Rating 6,308 Reviews
97 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Pure Luxuries London Reviews
Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine Mac Kenna
Pure Luxuries London 5 star review on 7th October 2024
Veronica McKnight
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Yeates
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie Argent
7
Anonymous
Anonymous  // 01/01/2019
“Delivery is exceptionally quick, well packaged. The items I have purchased have been of the highest quality, and I am certainly going to purchase further items from this company”
Helpful Report
Posted 10 years ago
“Delivery was swift and the quality of my purchase was good.”
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Posted 10 years ago
“Prompt attention, prompt delivery, no quibble returns. Good prices, quality items.”
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Posted 10 years ago
“Good price, speedy delivery and well packed.”
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Posted 10 years ago
“Am very disappointed in the quality of the leather. It is very stiff and given that it is advertised as a luxury I would expect the leather to be really soft.”
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Posted 10 years ago
Good morning, thank you for your review and feedback. I'm very sorry to hear that you're not happy with your purchase - if you'd like to send it back to us at no cost to yourself using the pre-paid returns label, we'll be happy to have a full refund issued for you. Please contact our customer care team if there's anything else we can do, as we'll be happy to help. Kind regards, Pure Luxuries Ltd.
Posted 10 years ago
“Very quick delivery. Good returns system. Really nice products.”
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Posted 10 years ago
“Great prices - satisfaction guaranteed!”
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Posted 10 years ago
“Great product, quick delivery”
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Posted 10 years ago
“Prompt and very efficient service with excellent delivery tracking and standards. Product fully met the description and ordering was straightforward.”
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Posted 10 years ago
“Unbelievably quick service, lovely product”
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Posted 10 years ago
“Great service, fast delivery and lovely packaging”
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Posted 10 years ago
“The website was user friendly. Prompt delivery and the gift was exactly what the recipient wanted.”
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Posted 10 years ago
“Fast free delivery.Great quality item.”
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Posted 10 years ago
“Pure Luxuries provide items that are hard to find elsewhere. Customer service is excellent and I'm always fully satisfied with the quality and service provided.”
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Posted 10 years ago
“Great customer service and quick delivery. Thank you”
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Posted 10 years ago
“Just what I needed and quick delivery.”
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Posted 10 years ago
“Purchased a leavers gift for a colleague - he loved it!”
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Posted 10 years ago
“The bag was as described & delivery prompt. Very good service.”
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Posted 10 years ago
“Beautiful purse, despatched same day as order placed!”
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Posted 10 years ago
“I purchased a men's wallet which arrived in a damaged presentation box. I returned both, requesting a replacement. Nothing came, so I sent an emailed reminder. I have just heard back from Pure Luxuries, saying the money had been returned to my account five days ago. No notification that this had been done prior to my reminder. Now the item I wanted is out of stock.”
Helpful Report
Posted 10 years ago
Good afternoon, thank you for your review and feedback. I'm very sorry to hear that - we do send an email as soon as a returned order is received, so could I kindly ask if our email may have accidentally ended up in your spam folder?
Posted 10 years ago
Pure Luxuries London is rated 4.9 based on 6,308 reviews