Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very beautiful handbag at a very good price. Excellent delivery time.”

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Posted 6 years ago

Hello Jenny, Thank you for the lovely review. We appreciate you taking the time :) Many thanks,

Posted 6 years ago

“Beautiful handbag, fab price, quick delivery. Would use again.”

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Posted 6 years ago

Hi, Thank you for your review, much appreciated. Many thanks,

Posted 6 years ago

“Item was good quality and value for money but didn’t arrive in time for my husbands birthday. I hadn’t had any communication to say it had been shipped so emailed the company to ensure it was on it’s way. After no response I emailed again to receive an apology that it had been missed and not yet dispatched. I was assured it would be sent out as priority by next day delivery. It wasn’t so I had to email again to receive another apology that the warehouse hadn’t been able to get it ready for next day delivery. It finally arrived 1 week after the order was placed too late to be given as a birthday present. I was offered the opportunity to send it back when it finally arrived or to accept a small refund. I didn’t want the hassle of sending it back so accepted the small refund.”

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Posted 6 years ago

Hello, We are really sorry that this had happened to you - again we would like to apologize for this. Our warehouse department can make mistakes and this is one of them. This has no been seen to as to why you did not receive it time. We assure you that if you shall order again this will not happen. Many thanks,

Posted 6 years ago

“I’ve bought a few things from Pure Luxuries over the years and have never been disappointed or had any problems. This purchase was no exception. The belt I bought is great, the width fits nicely in my jeans and the leather is lovely. Overall a classic that’ll I’ll most definitely wear out. However, I would recommend that you measure yourself properly before placing your order though. I think the sizes are generous as I’m usually a large size so ordered without measuring. The first belt in large was far too big so needed to exchange for a medium, but my fault entirely. Even the refund process was flawless!”

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Posted 6 years ago

Hi Rachel, Many thanks for your lovely review, we appreciate you taking the time to let people know about how belts and sizes as this will help our future customers. We are happy you are still purchasing from us :) Many thanks,

Posted 6 years ago

“I am very pleased with the concka rucksack I recently bought from Pure Luxuries. I nearly had to send it back, however, as on arrival I couldn’t unzip the bag. After some time I managed to release the zip and found it had become caught in the lining. I have now trimmed the lining but it was annoying and surely bags should be checked before dispatch?”

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Posted 6 years ago

Hello, Thank you for you review and feedback. We are sorry to hear this had happened to you and you had to trim it, this should have been checked before dispatch. Can we ask you to contact info@pureluxuries.com so we can look into this further regarding the design. Many thanks,

Posted 6 years ago

“Great product, well built and affordable.”

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Posted 6 years ago

Hi, Thanks for your 5 star review, much appreciated. Many thanks,

Posted 6 years ago

“Nice handbag, would have liked slightly larger but its okay.”

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Posted 6 years ago

Hello Yvon, Thanks for your review much appreciated. Many thanks,

Posted 6 years ago

“Very impressed with both the quality of my purse, and despatch time of my order. Would definitely recommend and shop again.”

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Posted 6 years ago

Hello Angela, We are happy to hear you are impressed with your purchase and the service. Thanks for the review. Many thanks,

Posted 6 years ago

“I was very pleased with the bag i purchased from you, the quality is excellent.”

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Posted 6 years ago

Hello, Thank you for your review it is much appreciated. Many thanks,

Posted 6 years ago

“Beautiful leather purse bought last month , I love it fabulous . Great company with very competitive prices”

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Posted 6 years ago

Hello Angela, Thank you for your lovely review. We really appreciate :)

Posted 6 years ago

“This is my second purchase from Pure Luxuries, I'm very pleased with the quality and workmanship of both item's. I would recommend this company to all.”

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Posted 6 years ago

“Excellent purchase exactly 'what it said on the box'.”

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Posted 6 years ago

Hi, Many thanks for your review, we appreciate it

Posted 6 years ago

“The bag is lovely and arrived quickly and well packaged. I would definitely recommend.”

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Posted 6 years ago

Hello Sue, Thank you for your 5 star review we really appreciate. Many thanks,

Posted 6 years ago

“Item arrived quickly and was just what i ordered”

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Posted 6 years ago

Hi Irene, Thank you for your review we really appreciate it

Posted 6 years ago

“Very pleased with my new handbag 👜 would most certainly shop with Pure Luxuries again also recommend to my friends.”

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Posted 6 years ago

Hi, Thank you for the review and we are happy to know you would recommend us to your friends. Many thanks,

Posted 6 years ago

“The style and quality of the cross body bags I bought is excellent and I have recommended your company to all my friends. Am delighted to have found Pure Luxuries.”

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Posted 6 years ago

Hello Moira, Thank you for the review, we really appreciate. We are glad you liked your order, and very happy you would recommend us :) Many thanks,

Posted 6 years ago

“Thank you Pure Luxuries Delighted with my new weekend bag a quality product I would absolutely recommend you Dave”

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Posted 6 years ago

Hello David, We are glad you are delighted with your new bag. We really appreciate the review. Many thanks,

Posted 6 years ago

“Quality item delivered very promptly.....excellent!”

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Posted 6 years ago

Hi, Thanks for the review, much appreciated. Many thanks,

Posted 6 years ago

“Great quality, fast delivery. Very satisfied with my purchase and service from Pure Luxuries London.”

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Posted 6 years ago

Hello Michael, Thank you for the 5 star review. We really appreciate the feedback. Many thanks,

Posted 6 years ago

“Absolutely love the bag. It’s gorgeous! such beautiful leather & very stylish. Bought it for my husbands birthday I know he will love it too. So beautifully wrapped too.”

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Posted 6 years ago

Hello Marilyn, Thank you for your lovely review. We hope he loves it too. Many thanks,

Posted 6 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews