Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother loved her cross body bag. She is in a wheelchair and finds this type of bag ideal. Although small, it has plenty of compartments to store glasses, purse, hair comb, make up etc. She loved the Navy colour. A very happy mum.”

Helpful Report

Posted 8 months ago

Hi KJH, Thank you for the brilliant 5-star review! We’re so glad the cross body bag suits your mum and that the navy colour and compartments are a perfect fit, especially for wheelchair use. It’s wonderful to hear she’s happy with it. We truly appreciate your support and can’t wait to help you find her next favourite piece. Many thanks, Faye

Posted 8 months ago

“Bought my bag in soft shade pink and it is very subtle, I am very pleased. Prompt delivery and the bag is very well made. Would definitely recommend. The lining did smell a little bit fusty but seems to be wearing off now !!!! Great service and price.”

Helpful Report

Posted 8 months ago

Hi Angela, Thank you for the brilliant 5-star review! We’re thrilled you love the soft pink and that delivery was prompt. It’s great to hear the bag is well made. We’ve noted your note about the lining smell and hope it continues to fade. We truly appreciate your support and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“These bags are great - they look good feel great and are a super price. I will be buying many more for myself and others.”

Helpful Report

Posted 8 months ago

Hi Anne, Thank you for the brilliant 5-star review! We’re thrilled you love the bags, and that you’ll be buying more for yourself and others. We truly appreciate your support and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“Purchased phone cross-body bags as gifts. They are great quality and have been well received. Great speedy service. Thank you.”

Helpful Report

Posted 8 months ago

Hi Mary, Thank you for the brilliant 5-star review! We’re thrilled the cross-body bags are great quality and that they were well received, and we’re glad the service was speedy for you. We truly appreciate your support and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“Have ordered 2 bags, both arrived within days & are lovely and well made. Would recommend.”

Helpful Report

Posted 8 months ago

Hi Gail, Thank you for the brilliant 5-star review! We’re thrilled the bags arrived quickly and are lovely and well made, and that you’d recommend us. We can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“Purchased the tan Holbeck for a friend and she was overwhelmed with the quality, had it sent direct and nothing to much trouble for this company.. I have had bags from Pure and also gift of one and all fantastic Purchased a three fold purse and still amazing after a year Be back for more”

Helpful Report

Posted 8 months ago

Hi Laurel, Thank you for the brilliant 5-star review! We’re thrilled the tan Holbeck impressed your friend and that shipping was no trouble. It’s wonderful to hear you’ve enjoyed pieces from Pure Luxuries London for gifts and yourself. We truly appreciate your support and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“Hi I've had quite a few items bags purses over the years for myself and for gifts and have been more than happy with my purchases good quality product and very good prices especially when in offer.wuivj and free delivery l would definitely recommend this company”

Helpful Report

Posted 8 months ago

Hi Christine, Thank you for the brilliant 5-star review! We’re delighted you’re happy with the quality, great prices, and our offers (plus free delivery). We truly appreciate your recommendation and look forward to helping you with your next gift or personal piece. Many thanks, Faye

Posted 8 months ago

“Love Pure Luxury handbags, great prices and styles quick delivery and if not happy they will refund. Would definite recommend.”

Helpful Report

Posted 8 months ago

Hi May, Thank you for your brilliant 5-star review! We’re thrilled you love Pure Luxury handbags, find great prices and styles, and that delivery was quick. We’re glad our refund policy gives you peace of mind and appreciate your recommendation. Many thanks, Faye

Posted 8 months ago

“I have bought a few different bags, scarves and a belt from pure luxuries. I have given gifts and received very positive feedback. I would highly recommend these bags they are well made and look and feel great.”

Helpful Report

Posted 8 months ago

Hi Anne, Thank you so much for your brilliant 5-star review! We’re thrilled you’re enjoying our bags, scarves, and belt, and that your gifts have received such positive feedback. We truly appreciate your support and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 8 months ago

“Just brought my third bag from here great value, quick delivery packed nicely never had too return one always good quality, my Daughter also brought me one from here two years ago worth every penny 😀 i”

Helpful Report

Posted 8 months ago

Hi Marjorie, Thank you for your brilliant 5-star review! We’re absolutely thrilled you love the bags, find great value and fast delivery, and that you’ve had such positive experiences with us. We really appreciate your loyalty and can’t wait to help you find your next favourite piece. Many thanks, Faye

Posted 8 months ago

“Recently bought a bag on line. Love there bags! Had to deal with customer services whose service was excellent!”

Helpful Report

Posted 9 months ago

Hi Jo, Thank you so much for your brilliant 5-star review! We’re thrilled you love the bags and that our customer service was excellent. We truly appreciate your kind words and can’t wait to help you find your next favourite piece. Warm regards, Team Pure Luxuries London

Posted 9 months ago

“Absolutely delighted with my latest purchase. Beautiful bag and great value for money and excellent service, received within 3 days of ordering. Thank you”

Helpful Report

Posted 9 months ago

Hi Margaret, Thank you so much for your brilliant 5-star review! We’re thrilled you love the bag, find it great value, and that our service and delivery were excellent. We really appreciate your kind words and can’t wait to help you find your next favourite piece. Warm regards, Team Pure Luxuries London

Posted 9 months ago

“Faulty bag and no response from Customer services. It's so annoying when there is no phone number. Is this company actually in the UK I wonder?”

Helpful Report

Posted 9 months ago

Hi Angela, Thank you for your review and we’re very sorry for the frustration caused. We did respond to your email on 26th January, however it appears our reply didn’t reach you, for which we apologise. We are a UK-based small business and don’t currently offer a phone line, as this allows us to focus on providing efficient support via email. We’re always happy to help and resolve any issues this way. As advised by my colleague via email, the item is now out of stock, but we can offer either a full refund or an exchange once the original item is returned using our free Royal Mail returns service. We’d really appreciate the opportunity to put this right for you. Many thanks, Faye

Posted 9 months ago

“Absolutely fabulous bag. Quality is amazing. As was the speed of delivery. Can’t recommend them enough 100%. Definitely buy from them again.”

Helpful Report

Posted 9 months ago

Hi Mia, Thank you so much for your brilliant 5-star review! We’re thrilled you love the bag, the quality, and the fast delivery. We really appreciate your kind words and can’t wait to help you find your next favourite piece. Many thanks, Faye

Posted 9 months ago

“Fantastic product range and quality. Love all of mine.”

Helpful Report

Posted 9 months ago

Hi Diane, Thank you so much for your brilliant 5-star review! We’re thrilled you’re happy with the fantastic product range and quality. We truly appreciate your kind words and can’t wait to help you find your next favourite piece. Many thanks, Faye

Posted 9 months ago

“I ordered a bag as a present for a friend confident that the quality for the price would be excellent. Delivery was fast and efficient. I would definitely recommend Pure Luxuries and will be ordering again from them. First class service.”

Helpful Report

Posted 9 months ago

Hi Helene, Thank you so much for your brilliant 5-star review! We’re thrilled you’re happy with the bag, the quality for the price, and that delivery was fast. We really appreciate your recommendation and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 9 months ago

“Lovely bag as usual real leather and beautiful designs. The same price is insane and this is the 5 th bag I have bought”

Helpful Report

Posted 9 months ago

Hi Sally, Thank you so much for your brilliant 5-star review! We’re thrilled you’re loving the bags and that you’ve found real leather and beautiful designs across your collection. We truly appreciate your loyalty and can’t wait to help you find your next favourite piece. Kind regards, Team Pure Luxuries London

Posted 9 months ago

“Thank you for my gorgeous Sabine tote I absolutely love it. Excellent quality and value for money. 5 star service”

Helpful Report

Posted 9 months ago

Hi Margaret, Thank you so much for your lovely review! We’re thrilled to hear how much you love your Sabine tote and that you’re happy with the quality and value. Your 5-star feedback really means a lot to us. Enjoy your new bag! Kind regards, Faye

Posted 9 months ago

“I am very pleased with my cross body bag, the leather is beautiful and it is so well made . My handbag was delivered really quickly too.”

Helpful Report

Posted 9 months ago

Hi Anne, Thank you so much for your wonderful five-star review. We’re thrilled to hear you’re pleased with the cross body bag—the leather and craftsmanship, plus the quick delivery, sound fantastic. If you need anything else, we’re here to help. Kind regards, Team Pure Luxuries London

Posted 9 months ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews