Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product. Good customer service. I bought a bag from Pure luxuries many moons ago, to this day I am using the bag daily and it is still in extremely very good condition (Top quality product). I just had to purchase another one and I am very happy with it. The price was also amazing from £119 to £29. I will always purchase my bags from Pure luxuries.”

Helpful Report

Posted 9 months ago

Hi Janet, Thank you so much for your wonderful five-star review. We’re thrilled to hear you’re enjoying the bag and that it’s stood the test of time, as well as your new purchase and the great price. If you need anything else, we’re here to help. Kind regards, Team Pure Luxuries London

Posted 9 months ago

“Have to say that I've always found Pure Luxuries a great company. Delivery is always prompt and prices are reasonable for the quality of bag. Never had a problem”

Helpful Report

Posted 9 months ago

Hi Fiona, Thank you so much for your wonderful five-star review. We’re glad to hear delivery is prompt and that you’re happy with the price and quality of the bag. If you need anything else, we’re here to help. Kind regards, Faye

Posted 9 months ago

“Great value fantastic prices really excellent quality”

Helpful Report

Posted 10 months ago

Hi Robert, Thank you so much for your wonderful five-star review. We’re glad you enjoyed the great value, fantastic prices, and excellent quality. If you need anything else, we’re here to help. Many thanks, Faye

Posted 10 months ago

“I unfortunately had to have a refund as the bag was too big but excellent service and I will be using this company again .”

Helpful Report

Posted 10 months ago

Hi Amanda, Thank you so much for your wonderful five-star review. We’re glad to hear you were impressed with our service and that you’ll be returning to us. If you need any help with future orders, we’re here for you. Kind regards, Faye

Posted 10 months ago

“Beautiful soft leather bag could smell the leather as soon as I opened it and perfect size for everything I need to put in”

Helpful Report

Posted 10 months ago

Hi Sharon, Thank you so much for your wonderful five-star review. We’re delighted you love the bag, the soft leather, and that it’s the perfect size for everything you need. We really appreciate your support and look forward to serving you again. Kind regards, Team Pure Luxuries London

Posted 10 months ago

“Great bag,not the first I've had from Pure Luxuries and won't be the last,beautiful soft leather, well packaged and a 48 hour delivery get in! Love the bag its gorgeous and used over Christmas constantly.”

Helpful Report

Posted 10 months ago

Hi Isobel, Thank you so much for your wonderful five-star review. We’re delighted you love the bag, appreciate the soft leather, and that the packaging and fast 48-hour delivery met your expectations. It’s fantastic to hear it’s been used over Christmas constantly - we’re thrilled you’re enjoying it. Many thanks, Faye

Posted 10 months ago

“Lovely phone bag. Looks and feels great quality. Very happy with it.”

Helpful Report

Posted 10 months ago

Hi Sueb, Thank you so much for your wonderful five-star review. We’re delighted you love the phone bag and that the quality met your expectations. We appreciate your support and look forward to serving you again. Many thanks, Faye

Posted 10 months ago

“Really pleased with my purchase as a Christmas present. Great service, good price and delivered when told it would be.”

Helpful Report

Posted 10 months ago

Hi Bob, Thank you so much for your wonderful five-star review. We’re delighted you’re pleased with your Christmas present, and that you found the service, price, and delivery up to expectations. We really appreciate your support and look forward to serving you again. Kind regards, Faye

Posted 10 months ago

“Great quality and price, can recommend all the leather goods on this site.”

Helpful Report

Posted 10 months ago

Hi Elizabeth, Thank you so much for your wonderful five-star review. We’re thrilled you’re happy with the quality and value of our leather goods. We appreciate your support and look forward to serving you again. Many thanks, Faye

Posted 10 months ago

“I was looking for a leather holdall at a reasonable price when I saw this one. I ordered it and it arrived in three days. The bag is beautiful, well made and lovely leather. My partner was really pleased with it and I think it is fantastic value for money a really lovely product”

Helpful Report

Posted 10 months ago

Hi Liz, Thank you so much for your wonderful five-star review. We’re thrilled you’re happy with the leather holdall, its quality, and that it arrived promptly. We really appreciate your support and look forward to serving you again. Kind regards, Team Pure Luxuries London

Posted 10 months ago

“Lovely quality leather handbag. Quick service and delivers as promised.”

Helpful Report

Posted 10 months ago

Hi Theresa, Thank you so much for your wonderful five-star review. We’re thrilled you’re happy with the quality of the leather handbag and that the service met your expectations. We appreciate your support and look forward to serving you again. Many thanks, Faye

Posted 10 months ago

“100% good quality products, value & delivery. I purchased 2 beautiful handbags for Christmas presents. They are both beautiful, lovely soft leather, I know they will not be disappointed. Highly recommend!”

Helpful Report

Posted 10 months ago

Hi Yorkie, Thank you for your wonderful five-star review. We’re thrilled you’re pleased with the two handbags for Christmas and that you find them beautiful with lovely soft leather. We appreciate your support and look forward to serving you again. Kind regards, Faye

Posted 10 months ago

“I was so pleased with both of my bags (I bought the Ruby bags in black and brow n) I was not disappointed they are lovely and such soft nappy leather and a good size. Thank you.”

Helpful Report

Posted 10 months ago

Hi Kathleen, Thank you so much for your wonderful five-star review. We’re thrilled you’re pleased with both Ruby bags in black and brown, and that you find them lovely with soft nappa leather and a good size. We appreciate your support and look forward to serving you again. Thanks, Faye

Posted 10 months ago

“This is the 3rd bag I have bought. The quality is fantastic very well made beautiful colours. Arrived quickly well packaged.”

Helpful Report

Posted 10 months ago

Hi Julie, Thank you so much for your wonderful five-star review. We’re thrilled to hear this is your third bag and that you love the quality, colours, and quick delivery. We appreciate your support and look forward to serving you again. Kind regards, Faye

Posted 10 months ago

“Colour. Colour went wrong. I chose a bag with an 'air-force blue' appearance in the picture - distinctly blue. What arrived was rather closer to black. I don't like black. I don't do black. I don't wear black. I returned the bag. Sad.”

Helpful Report

Posted 10 months ago

Hi Virginia, Thank you for sharing your experience, and I’m sorry the colour didn’t match the image you saw. I can understand how disappointing that must have been. Warm regards, Team Pure Luxuries London

Posted 10 months ago

“Beautiful bag bought as a gift for my daughter, who wanted a smart looking bag. I'm sure she won't be disappointed. Prompt delivery and well packed.”

Helpful Report

Posted 10 months ago

Hi Chris, Thank you for your wonderful five-star review. We’re thrilled the bag makes a great gift for your daughter and glad the delivery was prompt and well packed. We appreciate your support. Many thanks, Faye

Posted 10 months ago

“The handbag is lovely soft leather. Very stylish and good quality. I'm sure my daughter in law will love it. I have bought from Pure Luxuries several times and have never been disappointed. Would highly recommend for choice, quality and value.”

Helpful Report

Posted 10 months ago

Hi Kathy, Thank you so much for your wonderful five-star review. We’re thrilled to hear you’re enjoying the handbag’s soft leather, style, and quality, and that you’ve had such positive experiences with Pure Luxuries over the years. Your support means a lot to us. Many thanks, Faye

Posted 10 months ago

“I have only purchased leather goods from Pure Luxuries since I first bought a Conka wallet from Debenham's 20 years ago. The hides are very fine and long wearing. We now have 4 weekend away bags, 3 messenger bags, passport holders, makeup bags and wallets.”

Helpful Report

Posted 10 months ago

Hi Nanook, Thank you so much for your wonderful and loyal feedback. It really means a lot to hear that you’ve been choosing Pure Luxuries leather goods for over 20 years. We’re delighted to know our leather has stood the test of time and that you’ve built such a lovely collection over the years. Your support truly means the world to us. Kind regards, Faye

Posted 10 months ago

“Excellent customer service.Posted successfully to Portugal and kept in touch. Love the bag,my third.It is made of beautiful leather and as a back bag it is so convenient when travelling,shopping, or managing grandchildren when you need your hands free! There needs to be one inside pocket with a zip.On both my first 2 bags the main zip broke,which needs to be stronger.No replacement/repair available. Like the bag so much I keep reordering!”

Helpful Report

Posted 10 months ago

Hello Judith, Thank you for your lovely five-star review. We’re delighted you love the bag and that it’s proving so handy on travels and with family. We’re sorry to hear about the zip issue on your earlier bags. Your suggestion for an inside zip pocket is noted and we’ll pass this to our product team for consideration. If you’re ever experiencing any trouble with a zip again, please reach out and we’ll sort it out promptly. Many thanks, Faye

Posted 10 months ago

“Thank you for the great quality and finish of the bags. So far I have bought at least 4 from what I remember and since I discovered you. Every time I check the website I want to buy more and more. The cotton inside is a winner and this luxury with the resonable prices makes the whole package irresistible. For me the winner is Drew' Blush Leather Cross Body Bag because of the cuteness and versatility, as well as the space and functionality. One little thing perhaps you would like to think about. Some more or a little different colours to match the styles as in my view different styles match different colours. Have a great day”

Helpful Report

Posted 10 months ago

Hello Georgia, Thank you for your wonderful 5-star review. We’re thrilled you’re enjoying the quality and finish of our bags and that you find the cotton lining and overall luxury appealing. Your suggestion about more color options is noted and we'll keep it in mind. Warm regards, Team Pure Luxuries London

Posted 10 months ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews