Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,308 Reviews

97 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Email:

rory@pureluxuries.com

Location:

Alston House 611,
White Cross Business Park,
LANCASTER
Lancashire
LA14XS

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I already have one Imogen bag in pale blue. I have now ordered two alternative colours for the winter. The pocket on the front is very useful for my medication. It makes it easy to find. My daughter also has one.”

Helpful Report

Posted 2 years ago

Hi Pauline, Thank you for your lovely review! We’re delighted to hear that you’re enjoying your Imogen bag and that the front pocket is so useful for your medication. It’s great to know that you and your daughter are both happy with your bags. Best wishes, Faye

Posted 2 years ago

“So easy to order quick reliable service and the staff Faye in particular is amazing I wouldn’t hesitate to buy from Pure luxuries again. I ordered the Drew bag in navy it is gorgeous. Highly recommend this company 💯 %”

Helpful Report

Posted 2 years ago

Thank you so much for your glowing review! I'm thrilled to hear that you had such a positive experience with our service and that you're loving your Drew bag in navy. Your recommendation means the world to us! 💯 Best wishes, Faye

Posted 2 years ago

“As always ordering was easy and the choice of products is wonderful and the prices are good for the quality of their products. Delivery was exactly when they said it would be. I have never had to return any of the items I have ordered.”

Helpful Report

Posted 2 years ago

Hi Denise, Thank you for your continued support! We’re delighted to hear that you find our ordering process easy and that you’re pleased with the quality and prices. It’s great to know that delivery has always been on point and that you've never had to return anything. Warm regards, Faye

Posted 2 years ago

“My bag went missing in transit and customer service was excellent the issue was nothing to do with Pure luxuries it was with a neighbour, the quality of the leather is lovely, i will defo be ordering again and have already recommended to family and friends”

Helpful Report

Posted 2 years ago

Hi Yvonne, Thank you for your understanding and kind words! We're thrilled to hear that you loved the quality of the leather and that you had a positive experience with our customer service. We appreciate your recommendations and look forward to your next order. Warm regards, Faye

Posted 2 years ago

“The bag was very good quality and a lovely bag but unfortunately just not the size I needed. I returned for a refund via Royal Mail as advised. The parcel was collected from my house and a refund processed as soon as it arrived back at the senders. Would definitely order from here again.”

Helpful Report

Posted 2 years ago

Hi Eileen, Thank you for your feedback! We’re glad to hear you were pleased with the quality of the bag and our return process. We appreciate your understanding and look forward to serving you again in the future. Best regards, Faye

Posted 2 years ago

“I have bought quite a few of theses handbags and are really please with all of them. Beautifully made, great colours of leather and delivered within the stated time. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Hi May, Thank you for your lovely review! We're so glad to hear that you’ve been pleased with all of your handbags. It's wonderful to know you appreciate the craftsmanship, colors, and timely delivery. Your recommendation means a lot to us. Best wishes, Faye

Posted 2 years ago

“Excellent item, as described.”

Helpful Report

Posted 2 years ago

Hi Claire, Thank you for your kind review we appreciate your lovely words. Thanks, Faye

Posted 2 years ago

“This bag is beautifully made and really good quality, I previously bought the same bag in tan”

Helpful Report

Posted 2 years ago

Hi Jayne, Thank you for your kind words! We’re thrilled to hear that you’re pleased with the quality of your new bag and that you loved the tan one so much that you got another. Warm regards, Faye

Posted 2 years ago

“Lovely handbags, good quality and a very good price, will definitely buy again in the future.”

Helpful Report

Posted 2 years ago

Hi Mrs. Norwood, Thank you for your lovely review! We're so pleased to hear that you’re happy with the quality and price of our handbags. We look forward to serving you again in the future. Best regards, Faye

Posted 2 years ago

“I found just what I wanted online and it was delivered to me within a couple of days with no problems. My handbag is of a very good quality and I have been very pleased with the service of Pure Luxuries of London.”

Helpful Report

Posted 2 years ago

Hi Pauline, Thank you for your kind review! We're delighted to hear that you found exactly what you wanted and that your handbag arrived quickly. It’s great to know you’re pleased with the quality and our service. Warm regards, Faye

Posted 2 years ago

“Bought 2 bags as gifts now....both beautiful, excellent quality & great service. Both recipients more than pleased.”

Helpful Report

Posted 2 years ago

Hi Lesley, Thank you for your wonderful review! We're so glad to hear that both recipients loved their gifts and that you were happy with the quality and service. Best wishes, Faye

Posted 2 years ago

“This was the first time I have bought from this company and they were fantastic, I bought a grey over the body bag and it’s lovely the delivery was very quick the price was great. I liked the bag that I purchased another in the dusky pink and my friend asked me if I would order her the grey one. We changed the strap as it was rather short when over the body and the bag lay to high up for us.”

Helpful Report

Posted 2 years ago

Hi Lorna, Thank you for your kind review! We're thrilled to hear that you loved your first purchase and that it led to another one, along with a bag for your friend! We appreciate your feedback on the strap length and are glad you found a solution that works for you. Best regards, Faye

Posted 2 years ago

“I have purchased 2 bags and a purse for myself and a purse for my daughter in law. Lovely leather and beautiful colours, and at reduced prices. Very happy with them all. Free delivery is always tempting.”

Helpful Report

Posted 2 years ago

Hi Sue, Thank you for your lovely review! We're so glad to hear that you and your daughter-in-law are happy with your bags and purses. It's great to know you love the leather, colours, and that free delivery was a bonus! Warm regards, Faye

Posted 2 years ago

“I've just purchased my 3rd Pure Luxuries bag. They are all fabulous. I'm sure I will be buying more. 👍😊”

Helpful Report

Posted 2 years ago

Hi Maralyn, Thank you for your continued support! We’re thrilled to hear that you love your Pure Luxuries bags and that you’re already thinking of adding more to your collection. 😊 Best regards, Faye

Posted 2 years ago

“3rd item purchased. Lovely quality. Exactly as expected. Delivery really quick”

Helpful Report

Posted 2 years ago

Hi Sara, Thank you for your continued support! We’re delighted to hear that you’re pleased with the quality of your third purchase and the quick delivery. Warm regards, Faye

Posted 2 years ago

“A beautiful handbag, quick and excellent service. Will definitely use company again”

Helpful Report

Posted 2 years ago

Hi Elaine, Thank you for your wonderful review! We're thrilled to hear that you love the handbag and were pleased with our quick and excellent service. We look forward to your next visit! Best wishes, Faye

Posted 2 years ago

“Nice purse my mum loved it”

Helpful Report

Posted 2 years ago

Hi Jyoti, Thank you for sharing your feedback! We're delighted to hear that your mum loved the purse. Warm regards, Faye

Posted 2 years ago

“I bought a bag for my daughter’s birthday and was so impressed with the quality (she was thrilled with the bag) I ordered another one for myself. Delivery was within a few days. Great company.”

Helpful Report

Posted 2 years ago

Hi Wanda, Thank you for your lovely review! We're so happy to hear that your daughter was thrilled with her birthday bag and that you were impressed enough to order one for yourself. We appreciate your kind words and are glad you had a great experience with us. Best regards, Faye

Posted 2 years ago

“Perfect leather bag. Prompt delivery. Very pleased..”

Helpful Report

Posted 2 years ago

Hi Coral, Thank you for your review! We’re thrilled to hear that you’re pleased with your leather bag and the prompt delivery. Best wishes, Faye

Posted 2 years ago

“An excellent leather bag at a good price. I have bought a few items from Pure Luxuries and they have all been great quality.”

Helpful Report

Posted 2 years ago

Hi A Marshall, Thank you for your kind review! We're delighted to hear that you’re pleased with the quality of your leather bag and that you’ve had great experiences with all your purchases from us. Warm regards, Faye

Posted 2 years ago

Pure Luxuries London is rated 4.9 based on 6,308 reviews