Pure Offices Reviews

Name: Pure Offices
Address: Pure Offices, The Blade, Abbey Square, Berkshire, Reading
Rating: 4.75

4.8 Rating 114 Reviews

96 %

of reviewers recommend Pure Offices

Company Reviews

Questions

Metrics

4.8

Based on 114 reviews


Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01623 726 218

Email:

cassynichols@pureoffices.co.uk

Location:

Pure Offices,
The Blade, Abbey Square,
Berkshire
Reading
RG1 3BE

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Pure Offices 5 star review on 8th February 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The office was recently acquired by Pure Offices, ever since then I feel like the level of service, i.e. cleaning has been very poor and general commodities are slowly being taken away. General maintenance of the premises has dropped substantially since new ownership. I feel that too many changes are being made far too quickly without consulting tenants as your business is focused on keeping tenants happy, you should ensure the service which was agreed upon and expected is the one the tenants are still receiving. Original staff are still present and still a joy and pleasure to work with. Very bad experience so far from Pure Offices”

Helpful Report

Posted 1 year ago

We are sorry to receive your feedback, if you contact the team on-site directly, they can look more closely at the issues you refer to surrounding cleaning and general maintenance. We have plans in place to significantly improve the centre from refurbishing the toilets, installing new kitchens and later in the summer creating a business lounge and refurbished meeting rooms. We hope that once the works are complete, you will like the transformation. In the meantime, we are striving to ensure the building maintenance and cleanliness is at a high standard and will review this to ensure standards are not slipping.

Posted 1 year ago

“An awful management team, should understand the business properly.”

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Posted 2 years ago

“After 8 years as a tenant at Midshires House, Aylesbury we were given notice. A couple of years ago we agreed to move office within the building so that they could take on a new customer that needed adjacent space. We agreed to move into an office to suit them on an agreed set of terms with 5% rate increases capped. 2 years on out of the blue they wanted a 110% rate increase and when I showed them the terms agreed with the previous centre manager they served notice on the contract. Clearly not an ethical business. At the time we were their longest running tenant in the building.”

Helpful Report

Posted 9 years ago

We write further to the feedback you have given. With regards to your original licence, unfortunately the licence agreement between you and the previous landlord did not mention the terms you detailed in your review above, it in fact details the opposite. We felt the proposal we gave you to increase your rent to a figure in line with the market rent was fair however these were not acceptable by you. The licence agreement allows either side to terminate the contract (giving flexibility for both parties). We are left with no choice other than to terminate as we cannot continue to allow the office to be rented at such a low rent as it was resulting in us making a loss. If you were willing to pay the market rent for the office, we would have been willing to discuss this matter further.

Posted 9 years ago

Pure Offices is rated 4.8 based on 114 reviews