“
I can’t in good conscience recommend this company. I bought a $215 peptide online. It was never in stock but they sold it anyway. I canceled my order requesting a refund. It’s been almost a month and I have yet to get my refund. Customer service says “we’re updating our system.” They’ve been saying that for 3 weeks. This is a poor business model and borderline stealing
”
posted 1 month ago
- SM
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Almost a month later and still don’t have all my order; nice but very slow fixing things. One item shipped from overseas and just brown envelope, box looked open, cap not tight, no security film, box smashed; item retuned and still waiting for refund. No offer to make any adjustments for horrible delivery service. Will NOT use again!!!!
”
posted 3 months ago
- Audra F
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This company refuses to issue a refund, my order is obviously lost, I requested a tracking update, and I keep receiving the same information with no updates since May 05th.
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posted 5 months ago
- Tammy K
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I contacted them again (with pictires) and couldn't believe she expected me to use the rest and only offer 10% refund.
”
posted 7 months ago
- Anonymous
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The bottle arrived and was almost empty. It lasted 3 days and I only got a 10% refund.
”
posted 1 year ago
- Sean C
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Order this twice from them. Never received. No refund. Called multiple times and no resolution. They owe me hundreds of dollars. Stay away from these people. Orders 33475 and 39579. Look it up Qi.
”
posted 1 year ago
- Ryan W
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First time ordering for this company couldn't be more disappointed. Order on January 17 waited for my order. Nothing came finally I reached out apparently it was in back order. No where in the website did it say it was in back order. Asked for a refund and that also has been an issue. March 4 & waiting for an update on my refund.
”
posted 1 year ago
- Anonymous
“
Do not buy anything from Qi Supplements - within 5 days is a lie.
"Realistically we are looking at 3 weeks to resume shipping backorders, but they should be coming in really fast, so we're hoping in 3 weeks we should be 100% caught up."
I asked for a refund.
”
posted 1 year ago
- Mark K
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They escalated it to a management within a few minutes customer service came back and said all they can do is give me $25 refund.
”
posted 1 year ago
- Anonymous
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Waited 2 months for my order. I want a refund. They are not to be trusted.
”
posted 2 years ago
- Bob D
