Qi Supplements have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great products, good price, mostly fast shipping!
”
- NICHOLAS C
“
Best price for the MZS Melatonin and arrived faster than anticipated! I greatly appreciate the follow-up email with customer service email in case I needed assistance. I find customer service isn't what it use to be so it's a relief when a company puts the extra effort to show they care.
”
- Suraya E
“
The supplement I purchased was recommended to me by one of my physicians. The price was reasonable and I appreciate the fast delivery, which was free.
”
- Glenn S
“
The product is good. I appreciated your help in tracking it. It took two weeks to get it, which is no reflection on you. It, somehow, got stranded in Seattle. Even the tracking system was down. It was a time of major snow across the country, so, I can accept that reason for challenges with the Post Ofc. delivery. Thx. for keeping this product available for those of us who prefer doing things naturally. 💃🏻🙂
”
- Stephanie H
“
Deliveries are usually delayed several weeks to one month late although the product usually will arrive. Once I had an incomplete delivery as well.
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- Allen K
“
Excellent communication regarding my order, shipping, and delivery.
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- Jennifer M
“
This company is a real SCAM!!!! I have been waiting to get a refund for a month and nothing. They never sent me the product! because it is in back order since January of this year. BS. They take your money steal it and that is it.
”
- Adriana
“
First time ordering for this company couldn't be more disappointed. Order on January 17 waited for my order. Nothing came finally I reached out apparently it was in back order. No where in the website did it say it was in back order. Asked for a refund and that also has been an issue. March 4 & waiting for an update on my refund.
”
- Anonymous
“
Do not buy anything from Qi Supplements - within 5 days is a lie.
"Realistically we are looking at 3 weeks to resume shipping backorders, but they should be coming in really fast, so we're hoping in 3 weeks we should be 100% caught up."
I asked for a refund.
”
- Mark K
“
Customer Service replied to query, “It will be ship sometime next week.
”
- Jim W
“
I thought I was a goner just going to become another statistic not only did it fix my constipation I am regaining my sense of smell which was almost gone for 2 years and I just feel so much better overall and even though we didn't have the best connection their customer service is excellent
”
- John O
“
Amazing supplements on this website. Excellent customer service and Vlad was very helpful.
”
- Harsh K
