Qi Supplements have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
QI customer service solved my order issue by suggesting a swap to a similar product for the same price. Received that new product within a few days. Kudos to customer service rep GEE. I'm testing that replacement sproduct now. Nothing to report as yet.
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- Anonymous
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Great price and service
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- Joseph G
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I had an issue with a backorder on my shipment, reached out to customer support and they were friendly, professional and well informed. Answered all my questions very quickly. I did receive my order and have been taking every other day for two weeks now. Incredible. I highly recommend. And the price is fair compared to competitors. What do ya have to lose? Give it a shot.
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- Jake M
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Great product, easy ordering and fast delivery. My go-to place!
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- John L
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The order arrived well packaged and within the estimated delivery window. Tracking updates made it easy to know when to expect it.
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- Natasha
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Very fast delivery, will try product shortly, but definitely a smooth experience. No issues and fast. What more could you ask for!!!
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- Sammy C
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Then when I ask for a refund it takes for ever.
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- Charlie B
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terrible experience. did not let me know they did not have in stock or send any message letting me know. i waited patiently for almost 2 months. Still waiting for my refund
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- Jacqueline C
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I can’t in good conscience recommend this company. I bought a $215 peptide online. It was never in stock but they sold it anyway. I canceled my order requesting a refund. It’s been almost a month and I have yet to get my refund. Customer service says “we’re updating our system.” They’ve been saying that for 3 weeks. This is a poor business model and borderline stealing
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- SM
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I have purchased several times from Qi Supplements; having previously ordered from another company. Qi provided excellent customer service and support and I trust their products are "the real thing"!
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- Sara J
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A great product and wonderful customer service
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- Carole E
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I find Qi to be quality, affordable products with good customer service.
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- Christina C
