Qi Supplements have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great price and service
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- Joseph G
“
I had an issue with a backorder on my shipment, reached out to customer support and they were friendly, professional and well informed. Answered all my questions very quickly. I did receive my order and have been taking every other day for two weeks now. Incredible. I highly recommend. And the price is fair compared to competitors. What do ya have to lose? Give it a shot.
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- Jake M
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Great products, good price, mostly fast shipping!
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- NICHOLAS C
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Thank you for your prompt delivery. I am happy to have you as a source.
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- Arthur A
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Until recently I've had no complaints. However, the last two times I placed an order delivery was delayed. Your web site said that the product was in stock and ready to ship. When I called you, your representative said the product was on back order.
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- Daryl B
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Epitalon is the magical fountain of youth. I’m 70 and look 50. I have the energy to match my 26 yr old daughter and my meditations are epic. But don’t buy it. I count on my monthly delivery and get nightmares thinking Qi might run out!🤣🤣🤣🤟
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- Darby G
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This company refuses to issue a refund, my order is obviously lost, I requested a tracking update, and I keep receiving the same information with no updates since May 05th.
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- Tammy K
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I contacted them again (with pictires) and couldn't believe she expected me to use the rest and only offer 10% refund.
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- Anonymous
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The bottle arrived and was almost empty. It lasted 3 days and I only got a 10% refund.
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- Sean C
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Customer service was great as a product was out of stock and when I inquired about my order they were able to get me one made elsewhere that is fine. It is too soon to say if I notice any differences yet, but my husband and I are both taking the Cartalax bioregulator. Hopefully it will help.
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- CHRISTINE M
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Items were in stock and shipped promptly great service
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- James F
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Very high-touch customer service ... every email I've ever sent has had a response within hours (always less than one day). Prices are very competitive. Shipping can be a bit slow ... figure 1 - 2 weeks at best ... since much of their product line (at least the bioregulators) is coming direct from Eastern Europe sources. But it's always come in eventually, and they are good about keeping me updated.
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- David W
