Qi Supplements have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
The thyreogen is brilliant, the price is not so good
”
- Stephen M
“
QI customer service solved my order issue by suggesting a swap to a similar product for the same price. Received that new product within a few days. Kudos to customer service rep GEE. I'm testing that replacement sproduct now. Nothing to report as yet.
”
- Anonymous
“
Great price and service
”
- Joseph G
“
Quick delivery, exactly what I asked for, with constant notifications on progress LOVE QI!!!!
”
- Ara K
“
Website is easy and fast delivery!
”
- Gary F
“
Great product, easy ordering and fast delivery. My go-to place!
”
- John L
“
Then when I ask for a refund it takes for ever.
”
- Charlie B
“
terrible experience. did not let me know they did not have in stock or send any message letting me know. i waited patiently for almost 2 months. Still waiting for my refund
”
- Jacqueline C
“
I can’t in good conscience recommend this company. I bought a $215 peptide online. It was never in stock but they sold it anyway. I canceled my order requesting a refund. It’s been almost a month and I have yet to get my refund. Customer service says “we’re updating our system.” They’ve been saying that for 3 weeks. This is a poor business model and borderline stealing
”
- SM
“
Great customer service, very helpful.
”
- Anonymous
“
I have purchased several times from Qi Supplements; having previously ordered from another company. Qi provided excellent customer service and support and I trust their products are "the real thing"!
”
- Sara J
“
A great product and wonderful customer service
”
- Carole E
