Qi Supplements have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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QI customer service solved my order issue by suggesting a swap to a similar product for the same price. Received that new product within a few days. Kudos to customer service rep GEE. I'm testing that replacement sproduct now. Nothing to report as yet.
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- Anonymous
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Great price and service
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- Joseph G
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I had an issue with a backorder on my shipment, reached out to customer support and they were friendly, professional and well informed. Answered all my questions very quickly. I did receive my order and have been taking every other day for two weeks now. Incredible. I highly recommend. And the price is fair compared to competitors. What do ya have to lose? Give it a shot.
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- Jake M
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Customer service was most excellent and delivery on very quick! Halfway through my doing of Peptix and trying to determine how much it is helping with joint and shoulder pains. Looking forward to trying out the Cartalax as well to make a comparison.
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- Eric G
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I have been using peptides for many years, in fact I started with Qi, and love them. I carry a great range , and delivery is quick
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- Sharon B
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Great products and fast delivery!
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- Timothy H
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terrible experience. did not let me know they did not have in stock or send any message letting me know. i waited patiently for almost 2 months. Still waiting for my refund
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- Jacqueline C
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I can’t in good conscience recommend this company. I bought a $215 peptide online. It was never in stock but they sold it anyway. I canceled my order requesting a refund. It’s been almost a month and I have yet to get my refund. Customer service says “we’re updating our system.” They’ve been saying that for 3 weeks. This is a poor business model and borderline stealing
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- SM
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Almost a month later and still don’t have all my order; nice but very slow fixing things. One item shipped from overseas and just brown envelope, box looked open, cap not tight, no security film, box smashed; item retuned and still waiting for refund. No offer to make any adjustments for horrible delivery service. Will NOT use again!!!!
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- Audra F
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I have not finished the protocol yet. So far, very happy with feeling i am taking a quality product and very satisfied with fast customer service questions- very responsive! Not sure how quickly i would expect ‘results’ from bioregulators but having a positive feeling seems like its a good start!
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- Annie P
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Great customer service, and shipped my order out very quickly. Good product selection and pricing. Would recommend!
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- Lucas A
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Customer service was most excellent and delivery on very quick! Halfway through my doing of Peptix and trying to determine how much it is helping with joint and shoulder pains. Looking forward to trying out the Cartalax as well to make a comparison.
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- Eric G