Qi Supplements have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
QI customer service solved my order issue by suggesting a swap to a similar product for the same price. Received that new product within a few days. Kudos to customer service rep GEE. I'm testing that replacement sproduct now. Nothing to report as yet.
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- Anonymous
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Great price and service
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- Joseph G
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I had an issue with a backorder on my shipment, reached out to customer support and they were friendly, professional and well informed. Answered all my questions very quickly. I did receive my order and have been taking every other day for two weeks now. Incredible. I highly recommend. And the price is fair compared to competitors. What do ya have to lose? Give it a shot.
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- Jake M
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I like that there aren’t fillers in my PEA. Milligram dosage is good. I’ve switched from another provider and have already saved money, time, & frustration. Qi makes finding, ordering, and delivery tracking easy!
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- Janet S
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1st delivery suffered a delay due to customs, however customer service rep was happy to explain the delay. 2nd deliver arrived very quickly.
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- Anonymous
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Thank you for your prompt delivery. I am happy to have you as a source.
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- Arthur A
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Almost a month later and still don’t have all my order; nice but very slow fixing things. One item shipped from overseas and just brown envelope, box looked open, cap not tight, no security film, box smashed; item retuned and still waiting for refund. No offer to make any adjustments for horrible delivery service. Will NOT use again!!!!
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- Audra F
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This company refuses to issue a refund, my order is obviously lost, I requested a tracking update, and I keep receiving the same information with no updates since May 05th.
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- Tammy K
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I contacted them again (with pictires) and couldn't believe she expected me to use the rest and only offer 10% refund.
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- Anonymous
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Just started trying your product. It was a little glitch on shipping, but your customer service people were excellent. I'm gonna give Palmitoylethanolamide a little time and I'm sure I'll get the results that I want. Thx JeffO
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- Jeffrey O
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They have great customer service.
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- Daniela P
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Super fast shipment.... easy to navigate website... great communication.... about to order more. Thanks for the excellent service!
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- Travis H
