Qi Supplements have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
QI customer service solved my order issue by suggesting a swap to a similar product for the same price. Received that new product within a few days. Kudos to customer service rep GEE. I'm testing that replacement sproduct now. Nothing to report as yet.
”
- Anonymous
“
Great price and service
”
- Joseph G
“
I had an issue with a backorder on my shipment, reached out to customer support and they were friendly, professional and well informed. Answered all my questions very quickly. I did receive my order and have been taking every other day for two weeks now. Incredible. I highly recommend. And the price is fair compared to competitors. What do ya have to lose? Give it a shot.
”
- Jake M
“
The sublingual delivery is efficient and clean, with no unnecessary fillers or aftertaste.
”
- Aaron B
“
Fast delivery and reasonable prices
”
- Nick F
“
I like that there aren’t fillers in my PEA. Milligram dosage is good. I’ve switched from another provider and have already saved money, time, & frustration. Qi makes finding, ordering, and delivery tracking easy!
”
- Janet S
“
I can’t in good conscience recommend this company. I bought a $215 peptide online. It was never in stock but they sold it anyway. I canceled my order requesting a refund. It’s been almost a month and I have yet to get my refund. Customer service says “we’re updating our system.” They’ve been saying that for 3 weeks. This is a poor business model and borderline stealing
”
- SM
“
Almost a month later and still don’t have all my order; nice but very slow fixing things. One item shipped from overseas and just brown envelope, box looked open, cap not tight, no security film, box smashed; item retuned and still waiting for refund. No offer to make any adjustments for horrible delivery service. Will NOT use again!!!!
”
- Audra F
“
This company refuses to issue a refund, my order is obviously lost, I requested a tracking update, and I keep receiving the same information with no updates since May 05th.
”
- Tammy K
“
Great customer service and wonderful products!
”
- Andrew N
“
Excellent customer service. I was actually able to speak with a person who listened and could advise what product would be the best fit for my concerns.
”
- Jeffrey P
“
Just started trying your product. It was a little glitch on shipping, but your customer service people were excellent. I'm gonna give Palmitoylethanolamide a little time and I'm sure I'll get the results that I want. Thx JeffO
”
- Jeffrey O
