“This is absolutely the best jewelry shop & website I’ve seen & shopped with by far! Every year she gets better & better with the quality of materials she puts out. Give her the credit she deserves doing it handmade! The Buddha & cross pendants are my favorite! Also the all of the rings tbh. Keep it up, you’re doing great & giving out great service.”
Thank you so much for your incredible review, G! We're thrilled to hear that you love our handmade jewelry and that you appreciate the quality we strive for. Your support means a lot to us, and it's wonderful to know our Buddha and cross pendants, along with the rings, have made such an impression. We'll keep working hard to bring you even more beautiful pieces! Thanks for being such a fantastic muse! 🌟
“So far my experience been terrible it took longer for my shipment to be mailed then when it came I didn't receive it because the address was missing my apt # because of the change my order was going to be shipped so now it got to be shipped back to the sending so they can re ship it so it's going to be like 24 days before I get my order”
Hello Marchand,
We are surprised and disappointed to see how different you expressed yourself privately in our email dialogue while we worked to resolve the issue with your order.
You placed two orders at the same time and on one of the orders placed, you forgot to include your apartment number.
Your order was shipped out March 27th and had to be returned because the shipping label was created exactly how the order was placed.
As soon as the error was caught, we were in consistent communication to get things resolved as soon as possible. We profusely apologized for the inconvenience to you. We accommodated you by refunding the shipping paid on your second order.
We worked as quickly as possible to correct this error and your order was reshipped and delivered by April 10th, 2023
We wish you would of came back to add on to your review all the kind and sweet words spoken to us via email.
“Thank you and i have received both my orders and look forward or doing more business with your company and i send love and light to you for great success in the future”
We are forever grateful for your support and for this learning experience.
“The ring is Gorgeous the coloring is beautiful with the different shades of green 🥰. The ring is actually bigger than I thought it would be which is a very nice.”
“This is the best jewelry business! Reina has amazing customer service etiquette—she’s very polite & patient. She offers super fast delivery and very affordable, high-quality jewelry pieces. I buy all my jewelry from her! Her items are so unique. I ordered her necklaces, rings & earrings and I’m literally obsessed! I wear the Coria style hoops everyday! She puts so much effort into her company & it clearly shows! She ensures to serve her customers with the best possible experience.”
Thank you so much for the taking the time to leave this phenomenal feedback. It means the world to have such a loyal client like yourself.
Thank you again for shopping with us and for always being so supportive.
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