Quick Mobile Fix Reviews

3.2 Rating 6,815 Reviews

55 %

of reviewers recommend Quick Mobile Fix

3.2

Based on 6,815 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I have been waiting for a year for a refund for the smartphone that was never sent to me. I will continue claiming them on social networks and denouncing their scam.

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Asked by Xavier Reyes (2 years ago)

Hi, If I order a iphone7 plus today, when can I get the phone? (The address is in Bradford)

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Asked by Joanne Huang (6 years ago)

Good morning! Refurbished phones are dispatched 5-7 working days after payment is made, then delivered to you the next working day! Kind regards, Quick Mobile Fix

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Answered by (6 years ago)

How is it that this company appear to give such atrocious service for some people while other folk sing its praises? It seems schizophrenic. Are there two offices - one full of competent and professional staff and the other populated by ignorant wasters? The naked ferocity of the negative reviews that I have read, and the awful treatment they recount, leads me to doubt the reliability of this company. Despite the very attractive prices advertised, I don't think I will be buying from Quick Mobile Fix. I can do without that kind of pain in my life.

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Asked by James Collett (6 years ago)

Hello, We are very sorry to hear that you think this about Quick Mobile Fix. Please note that we welcome reviews from everyone, which is why you may read varied reviews. However, I can assure you we investigate every negative review as we do not like it when our customers are unhappy with our service, and we do everything we can to resolve the problem. If you have a question about Quick Mobile Fix, or you'd like to find out more, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

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Answered by (6 years ago)

I have Been waiting four months for my champagne gold I phone 5s put in the order 28th July was told it had been delivered and checked tracking with my ID number and was informed the parcel had been carded? I have not received no card no phone I am angry dissapointed and very disgusted at how you can take my money and not giving me what I ordered if I had read all the reviews first I would definately not of used this site still waiting four months later with no update unless I contact them I feel mugged off and feel I am losing my patience keep getting lied to and fobbed off and no reassurance of what had happened to my phone or maybe there was no phone to sell

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Asked by Antoinette Hewer (6 years ago)

Are you so angry that you have forgotten how to construct sentences and check your spelling? Full stops are your friend.

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Answered by James Collett (6 years ago)