QuickQuid have a Customer Happiness Grade of D. Customers love their customer service but are unhappy with their refunds.
“
Still not paid me my refund after settled through the FOS months and months ago. Won’t answer the phone or emails. Joke of a company. Avoid
”
- Anonymous
“
Not good. Very expensive lender and took 24 hours to process the funds. Also my payment went in one day late as I forgot to amend my debit card details and I was charged £15. when I complained they agreed to remove it as 'goodwill', but I had already paid and they wouldn't refund it. Also they sometimes ask for bank statements and then give no clue as to how to upload them. Better ones out there.
”
- Anonymous
“
Irresponsible lender, stay well away! They rejected my complaint about providing unaffordable loans. The adjudicator at FOS ruled in my favour and asked QuickQuid to refund all interest and charges. They have not responded to the adjudicator yet, playing their delaying tactics and games. Their customer service is a joke... My next complaint will be sent to the FCA.
Please DO NOT USE this company!
”
- Sunny Keane
“
Fast, easy to apply loads and grate costumer service
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- Joshua Purcell
“
Very good service I will extremely recommend QuickQuid to anyone
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- Paul Dellow
“
Really quick and easy service very pleased. Just helpful to know if I’m ever stuck for money I can always use the service again if need be and know it’s super fast.
”
- Anonymous
