“I had a dopp kit made from my Dad's old duffle bag. The kit is amazing! They did such a great job even with a very well worn bag. Well worth the money and time. I really appreciate working with them on this personalized gift and can't wait to make more items from my dad's old army uniforms!”
“My much loved Book Bag was coming apart at the straps. I hadn’t had it very long , just a few months . So I reached out and explained my issue. I was able to send it off and in a very short amyof time it was returned good as new !!!! Great company and great customer support!!!!”
“The store is lovely! The bags and other merchandise are displayed very well and the craftsmanship is really the best part. Everything feels high quality and that is very much appreciated among so much mass production and poor quality.”
“I have purchased many products from R.Riveter and have never been disappointed. Everything is quality made, reasonably priced and delivered promptly.”
“I love this company. Their products are always top notch- well made, with quality details, and fashionable. I get asked all the time about my purses, totes, and backpacks. I am always giving out their web address.
I have even purchased clearance items and 2nds. Even the 2nds are well made. The flaws are minor or not noticeable.
This is where I purchase my bags and most of my gifts.”
“I wanted to support military families but the first day I used the bag the color came out of the bag. When it got a drop of oat milk creamer on it . Supposed to be durable not the case . Oh well They don't back their product good luck”
“I love all of their items. Love the mission and that they honor our military. The purses are well made. Staff in the flagship store are wonderful. They are friendly and helpful.”
“Courteous on phone answering my questions. Reveille bag ready for me to pick up on arrival. High-quality bag that suits my needs perfectly.
Thank you!”
“I loved the style of this bag with the convenient flap-over close and the leather trim. I also chose it because the canvas body would make it lighter weight than a fully leather bag. Unfortunately after using it for 2 summers, about 10 months total, both back corners are worn through. It seems to be a function of how the leather meets the canvas, the stiffness of the leather and the softness of the canvas. I especially wanted to love this company’s products given that they honor women.”
Hello,
Thank you for taking to time to write this review and give us your feedback. We are sincerely sorry that this happened to your Hobby! We looked at your pictures and this is not typical of our bags. We would love the opportunity to replace this bag for you, as well as send you a return label for you to ship this bag back so we can look at it and see what happened to it, to make sure this does not happen again.
Please contact our customer service at sales@rriveter.com and we will be more than happy to get you a new bag!
Thank you for your support,
The R.Riveter Team
