“I ordered a Crossbody bag, black leather and black canvas paid 138 for it and I got a PATTON bag instead I’d like to know what I need to do to return that and get the one that I ordered
My name is Victoria Shelton , 954-907-9005. The address was PO Box 539, Port Salerno, FL 34992. It’s been about a month but I’ve been very busy. This is as soon as I can get back to you.”
“I would rate it 3.5 if I could. I had a very polite interaction with customer service, although they remained committed to not helping me get some of the matching nylon webbing to create an extension on their Augusta (big-chested women should steer clear of this item in their product line and also for getting any real help that isn't in the prepared script).”
“I have several R. Riveter bags and each one is special. Not only special in its construction but special in its mission. I am proud to talk about R. Riveter when someone compliments whichever one I’m carrying.”
“Always great service, top quality American Made!! As always love the mission supporting our military families. Love my freedom and my Country thank you!”
“I bought this because I was given one years ago as a gift. I love a genuine leather purse. That being said, this leather is not as supple or soft as my first one. That's fine because the first one easily scratched up. But this description is called "canvas" and that is completely false. The first one I had was actual canvas with the leather flap and strap. This one is actually like a nylon or thicker parachute material. It's still a nice purse. I gave it one star less for this reason and because it took a relatively long time to ship. I am a previous military wife of 17 -1/2 years and a retired Navy family. I love this company and support its mission and employees.”
“I recently purchased the Jeep nylon tote. I love it! However you need to add inside pockets and some type of closure such as a snap. Make your product perfect!!!!!”
“Your products are the best. So well made and your cause to help veterans and their families is wonderful.. everything I have ordered for myself and my daughters have been great ..Thank you for all you do for our service men and women and their families!”
