Racking.com Reviews

Name: Racking.com
Address: Riga WharfBristol Road, Gloucester
Rating: 4.49

4.5 Rating 61 Reviews

90 %

of reviewers recommend Racking.com

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Phone:

0800 140 4600

Email:

sales@racking.com

Location:

Riga WharfBristol Road
Gloucester
GL2 5DH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to start by saying the staff are nice but not so helpful. I was told by one member they could not find out about my order as they could not log in to the system. As it had take 3 days form the good to arrive after being being told they would come on the Tuesday between 2:30 and 4:30pm to then call at 5pm to be told to ring back the following day. As for the delivery company what a joke they are H&M 3 days of telling me it's coming but not today. Then we get the goods. Two work benches and a shelf unit. The work benches are the same but one has a large drawer the other small. Lots of parts you need to workout what goes where. As none of the parts have number or letters that correspond to the instructions you're given. A simple sticker with the letters A to Z on the corresponding parts would be a great help. Spending the amount we did on goods from this company you would expect a little more than what was received. In customer relations in service and in the goods themself.”

Helpful Report

Posted 5 years ago

“every shelving piece was broken, it looked as if the whole batch had been dropped”

Helpful Report

Posted 7 years ago

Hi Estella Beverton, I am sorry to hear you have received damaged items. I have tried to contact yourself but we do not have a number on our system. We certainly do not expect you to accept damaged goods.If you contact a member of our Customer Service Team on 01452 22144, we will be more than happy to arrange for replacements to be dispatched, I am sorry for the inconvenience. Kind Regards,

Posted 7 years ago

Racking.com is rated 4.5 based on 61 reviews