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Raymond Weil Reviews

4.3 Rating 103 Reviews

82 %

of reviewers recommend Raymond Weil

Company Reviews

4.3

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

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Phone:

+44 (0)161 672 0700 | Mob

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Raymond Weil 5 star review on 18th August 2021

Rosario Gonzales

Raymond Weil 5 star review on 13th May 2021

John Buckingham

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband is over the moon with the Beatles Sgt Pepper watch and the speed in which it was sent. We received the watch is a less than suitable state, the stand the watch should have been on was broken (we did glue it back on) and the box itself has come unstuck (on the outside) but we don’t want to make it look any worse than it is and we didn’t want the hassle of sending it back but Raymond Weil has kindly said they would send a replacement which is brilliant - GREAT customer service”

Posted 5 years ago

Hi Ms Bolland, I am contacting you from the Raymond Weil sales department. I am very happy to hear that your husband loves the watch! However, I am sorry to hear of the damage incurred to the box and I will send you a replacement. I endeavour to have this with you as soon as possible. Emma, Sales Administrator

Posted 5 years ago

“Excellent service and very pleased with the watch I received.”

Posted 5 years ago

“Hi The help we had from Emma when the parcel went missing was exemplary. I trust you received the replacement back safely. I would suggest your site has an option for “Do not leave parcel with 3rd Parties” Many thanks Adrian Sargant”

Posted 5 years ago

“Beautiful watch to replace my 20 year old Raymond watch!”

Posted 5 years ago

“Very quick simple and efficient service”

Posted 5 years ago

“Website easy to use, super fast next day delivery, very well packaged.”

Posted 5 years ago

“...very pleased with my purchase, a ladies watch, the photo was a good representation.”

Posted 5 years ago

“The watch I bought came fast, and well packaged and it is beautiful.”

Posted 5 years ago

“The watch is exactly what you would expect from a Raymond Weil timepiece, simply outstanding. The watch even looks better than it does in the pictures and to cap it all, it arrived the next morning after I placed my order.”

Posted 5 years ago

“Excellent time pieces and customer service. Can't fault Raymond Weil!”

Posted 5 years ago

“Very helpful in finding correct website. Website easy to follow. Telephone query about delivery dealt with politely and speedily. Watch arrived promptly, well packaged and nicely presented. My wife was very pleased with her birthday present”

Posted 5 years ago

“Purchased as present for my husband. He likes your watches and has worn one for 20years. Has a small wrist and most watches are too big. Reliable, smart, can be worn everyday or as a result watch.”

Posted 5 years ago

“My Raymond Weil watch is never off my wrist. It just feels so right, perfect weight, great looks. Accuracy is fantastic and I just can’t fault it.”

Posted 5 years ago

“I am well pleased with my watch and its delivery but i have struggled to register it as your web stil keeps rejecting the serial number. i have Sent an email with the info requested but i am still waiting confirmation of my membership and three year warranty.”

Posted 1 year ago

“Quick service and happy with the product but there was no email detailing delivery or acknowledging purchase. I expect that this is unusual and due to Covid.”

Posted 3 years ago

“Excellent and quick service however the box was slightly damaged on recieving the item”

Posted 4 years ago

“Lovely watch and good service.”

Posted 4 years ago

“Beautiful product”

Posted 4 years ago

“all Good now”

Posted 4 years ago

Hi Jim Sorry to hear you are not currently satisfied with your order. Please, can you send us an email over on sales@raymond-weil.co.uk and describe in a little more detail the issue you are having is so that we can do our utmost to get this resolved for you. Best wishes RAYMOND WEIL

Posted 4 years ago

“Communication was good but not as good as citizen watch- just look at there model”

Posted 5 years ago

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Raymond Weil is rated 4.3 based on 103 reviews