We know shipping times are important to our customers.
There was an extreme circumstance that caused this package delay. We normally Priority Mail with a typical 1-3 day delivery time. 99% of packages are delivered within 3 today's to the customers region.
There was a Holiday (Veterans Day) as well as a 3 day delay due to the UPS plane crash that disrupted air operations. This caused some priority mail delay.
We hope our customer can understand the extreme logistical issues that were out of our control.
We offered the customer a discount on her next order if she wishes to purchase from us again. This issue was out of our control, but always we do whatever we can do to make things right!
James is right, this was a mistake on our part and we OWN it.
I would be disappointed if I was him as well.
We reached out to James and try and make it right. We're also working hard to not have any issues like this in the future.
“Ordered bladder Peptides because they said 2 to3 business days for delivery. It took 25 days.
Asked for my money back and they just ignored me. After they knew there was a problem with the
shipping they sent a new order USPS snail mail.”
