Customer is correct, a very disappointing mistake on our part to send the wrong product.
I would react the same way if I was this customer as well.
We reached out to customer to work to make it right and make sure we don't have this issue in the future.
He's been a great customer!
James is right, this was a mistake on our part and we OWN it.
I would be disappointed if I was him as well.
We reached out to James and try and make it right. We're also working hard to not have any issues like this in the future.
“Rebel had the product I wanted at a fair price and beat the competition in shipping charges. Speaking of shipping, they had the product on the way and in my hands before I hit the pay button. Well maybe not that fast, but they wasted zero time getting the product to me.”
“Ordered bladder Peptides because they said 2 to3 business days for delivery. It took 25 days.
Asked for my money back and they just ignored me. After they knew there was a problem with the
shipping they sent a new order USPS snail mail.”
“I feel better, waiting to see if my blood work confirms that my kidneys are better. Taking a 2nd round, as suggested, after 4 months.
Also, excellent customer service - I place the order, and the product comes very quickly! Thank you,”
“Searched for information i wanted to know. Then i found Rebel Peptides. Decided to order a product. Very available and easy to do. Question answered. Ordering easy & concise with packaage acording to their standards time. First time trying this product. Thank you.”
