Reclaimed Brick-Tile Reviews

Name: Reclaimed Brick-Tile
Rating: 4.89

4.9 Rating 168 Reviews

98 %

of reviewers recommend Reclaimed Brick-Tile

Company Reviews

Questions

Metrics

4.9

Based on 168 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0161 711 1560

Email:

info@reclaimedbrick-tile.com

Location:

Unit 1 Linnyshaw Industrial Este, Worsley, Manchester
M28 3LY

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Reclaimed Brick-Tile 5 star review on 19th May 2023

John

Reclaimed Brick-Tile 5 star review on 8th December 2022

Jamie S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some tiles which look great. But we ordered too many tiles so took advantage of the 'no quibble' return policy. Extra tiles were collected on 8th November, but we haven't been refunded and can't contact anyone at the Company either via phone or email. For this reason a potential 4 star review is reduced to 1 star.”

Helpful Report

Posted 2 months ago

“Absolute worst service. They promise next day delivery and asserted that when we contacted them 5 months prior to when we wanted delivery. When we went to order about a month out we were told no need as it's next day delivery. We then went to order 2 weeks out from when our tiler was due to arrive and were told they could only delivery 2 weeks later. We were then guarnteed the tiles would arrive the Friday in time for our tiler arriving that Saturday. Then at the very last minute we were told they would not even be shipped until the following Monday at the earliest. This company make promises they can't keep and are happy to take your money and tell you what you want to hear just so they don't lose your order with no regard for the customer. Disgusting way to treat your customers and very disapointing as we were looking forward to using the product. Shame on you.”

Helpful Report

Posted 4 years ago

Hi Dala, We are sorry that we have disappointed you on this order. As discussed with Andy, we have been waiting for these bricks to arrive in with us from our supplier. We had been given promised delivery dates but they have let us down and these bricks have still not arrived here with us. A full refund has been processed for your order and we are sincerely sorry for any inconvenience this situation has caused. If you would like to discuss this further, please feel free to give me a call on 01925 606 700. Regards James

Posted 4 years ago

Reclaimed Brick-Tile is rated 4.9 based on 168 reviews