Reeclaim Reviews

Name: Reeclaim
Rating: 4.93

4.9 Rating 1,729 Reviews

99 %

of reviewers recommend Reeclaim

Company Reviews

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Metrics

4.9

Based on 1,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

info@reeclaim.co.uk

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Clarence M. Voelker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reeclaim really did work for months after I signed up, applied automatic web credits to my TFL account - easy. Hope it's back online soon. I now manually claim back at least 3 journeys per week (£10-15). Claim it back using TFL online form until Reeclaims back up and running. It's shocking, why should TFL get away with it - it's your money!!!”

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Posted 6 years ago

“Excellent, thanks!”

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Posted 6 years ago

“Works great!”

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Posted 6 years ago

“No reason to use this service, they themselves admitted that it doesn't work. TFL have basically disabled this.”

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Posted 6 years ago

“Fantastic service and saved me a lot of money over the time I was registered. Unfortunately TFL have now complicated the claiming process with the login so I have had to manually claim the refunds. Hope you can find a way around this.”

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Posted 6 years ago

“Refunded my service delays even when I didn't realise there was a delay! Excellent service calling TFL to account for their appalling service.”

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Posted 6 years ago

“So good, that TfL had to find a way to break their system. Saved me lots of time and money by automatically submitting the refund requests. I hope they find a way to prevent the sillyness that TfL are playing”

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Posted 6 years ago

“Excellent Free Service. Don't be put off by any negative reviews. TFL changed the login system and this stopped Reeclaim working. Not their fault. TFL could provide an automatic refund service themselves easily but they don't. When the Reeclaim system was up and running it worked flawlessly. Had many refunds automatically applied.”

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Posted 6 years ago

“Such a helpful service that protects TFL customers from being frequently ripped off. Really hope they can come back soon.”

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Posted 6 years ago

“One of the best services out there. Please come back soon.”

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Posted 6 years ago

“Hope you make a return. It was great while it lasted.”

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Posted 6 years ago

“Reeclaim is great when it works.”

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Posted 6 years ago

“Not received any delay refunds since June - what's going in!”

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Posted 6 years ago

“I am not receiving any refunds since the month of July and now we are in November and still this issue is not resolved. This is absolutely insane and ridiculous that we have to wait now for so long for this system. I am looking for this day when this is fixed.”

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Posted 7 years ago

“Does not Work!!! Only got refund the first week when I signed up then nothing!”

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Posted 7 years ago

“Only worked when I first signed up. Got refunds from previous weeks but did not get any more refunds after that even though I was delayed for 45 mins one day. DOES NOT WORK!!! Claim the refunds yourself. Don't rely on Reeclaim.”

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Posted 7 years ago

“Is their a timeframe of when your be able to get around the TFL loophole regarding login? so typical of tfl, not to sort out the issue of delays but to stop an easier way of customers claiming back for delays they are entitlted to. i live on district line, i just assume now that its down all weekend, i cant even claim this back as its a "planned closure every weekend!"”

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Posted 7 years ago

“It's a very nice and quick service.”

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Posted 7 years ago

“this website work for a few weeks given refund straight away in case of delays and after a few weeks doesn't work anymore. You gonna get refund only for the first few weeks and then doesn't work anymore making you think that you don't need to apply for delays as they do it for you but they don't. When I contacted them asking why I was not getting refund anymore for long delays when I was entitled to, they never replied to my email. AS I mentioned before it works well for a few weeks then when you think that you can rely on this website for an automatic refund they don't any longer.”

Helpful Report

Posted 7 years ago

“Fantastic service. Once you are registered all refund claims are logged automatically. The best way to protest against the abomination that is the London Underground, is to claim the money you are owed back. I really hope the Reeclaim team find it's way around the new log-in system on the website so that it is back up running again soon.”

Helpful Report

Posted 7 years ago

Reeclaim is rated 4.9 based on 1,729 reviews